Thanks for the prompt and professional service. I liked getting the daily updates and texts about my vehicle.
6/22/2016
Sandra J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mdid ba greatbjob on repsiring my car and very professional staff.
6/22/2016
Melvin N. VERIFIED CUSTOMER
Vehicle Make : Nissan
None
6/15/2016
Karen L. VERIFIED CUSTOMER
Vehicle Make : Kia
Very informative with update statuses on my vehicle. Friendly staff.Explained in detail the work that was done on my vehicle.
6/15/2016
Keaunta H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional staff.
6/15/2016
Elijha P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job short repair time. thanks
6/10/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service.
6/10/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Kia
All the elements that needed to be repaired were not, and, as a result, my wife is enduring expenses for motel, food and car rental. Library Mutual suggested that Abra is a GUARANTEED repair facility. Well, we have been greatly disappointed. The KIA was taken to a KIA dealership and someone from Abra told my wife that they would in touch with dealership and keep my wife informed of what was happening. She waited all day long and never heard a word. She then contacted Abra in Macon who, apparently called over to the dealership only to find that they had been busy and the car had not even been looked at. My wife was hoping to be home tomorrow (Friday, June 10) and now is not sure when she will be home. Someone, or perhaps more than one, has dropped the **** on this repair. My wife and I do not feel that we should be responsible for the additional expenses incurred, i.e., hotel, food and car rental since we had nothing to do with the inability to repair her car totally as it was GUARANTEED that it would be done. And then tonight my informed me that I would be given a call from someone at Abra. I heard from no one. So, no, we are not happy at all at this point.
6/9/2016
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very nice and professional people, especially Bill. I was just very pleased with everything.
6/8/2016
Shenna M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great staff. Automated service needs upgrading.
6/7/2016
Lenecia A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Bumper looks terrific! Very pleased with outcome.
6/5/2016
Gil R. VERIFIED CUSTOMER
Vehicle Make : Scion
It was great service and great attitude
6/5/2016
Angela S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was professional and courteous. My car was returned in excellent condition!
6/5/2016
Devontay W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
N/A
6/3/2016
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fantastic Job! Job well done
6/1/2016
Jerelyn G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was updated throughout the repair.
6/1/2016
Linda M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The experience was awesome!!!! What great employees.
5/27/2016
Renee K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Professional, friendly, timely, nice work.
5/26/2016
Jacqueline L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Bill, my representative was very informative and kept me up-to-date on my car repairs.