I notices on my right rear door there was some buffing that must have been done but wasn't done correctly because it left a hazed look that is very apparent wasn't originally there pryor to the work being done. I hope to get it resolved. I did call the young man that delivered my car back but he had gone for the day when I was cleaning my car the evening he brought it back . So I'm sure he will be back in contact with me on tomorrow. Also there where place that had glue residue on several place on my car.
12/14/2016
Narcisa D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am overly joyed about the experience and the exceptional customer service experience that I received from ABRA. They have earned my trust and respect. I have already began telling my friends and family about the service I received. Not once did I have to wonder what was going on with my vehicle as they made sure they stayed in contact with me daily keeping me informed whether it was a call or a text message. Always making me feel important and making me feel that my business mattered to them. I will never use another service. If I ever need repairs, ABRA will always be my first choice. I also want to thank them for the condition tbey brought my car back in. It was not the cleanest when it left and they cleaned my car thoroughly inside and out. They went above and beyond to make sure I was happy, now that's service that cannot be compared. I am extremely ecstatic. Thank you ABRA you are #**** in my book.
12/13/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All is well... Eddie was exceptional.
12/11/2016
Talena D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Melanie House was very pleasant, professional and helpful. The collosion team did an excellent job repairing my vehicle. It was completed much sooner than I expected!
12/10/2016
Paige H. VERIFIED CUSTOMER
Vehicle Make : Ford
David was very polite and courteous in arranging and bringing me my rental car.
Melainie was great in providing proactive and timely updates on my car, and I appreciated that she called with updates rather than me having to chase down information.
Overall a surprisingly positive experience! Thanks!
12/10/2016
Veronica C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Eddie was great
12/10/2016
Mbemba S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much for providing great customer service with a beautiful, yet friendly smile????Thank you Ms Melania " You Rock" Season's Greetings
12/10/2016
Carmen J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you to Eddie who did a great job of keeping me informed and updated on the progress of my car repair every step of the way. Really appreciated that I didn't have to wonder what was going on with my car and how long it was going to take. All of my questions were answered and the car looked fabulous when the work was completed. You guys have a seamless process that works well and provides the best customer service! Thanks again.
12/4/2016
Stanley A. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car was very dirty in the inside. It seemed to look like there wasn't a cleanup done after repair. There was a lot of powdery ash everywhere especially in between cracks and seams. It took me 4 hours to clean my car and get it back to the way it suppose to be which is clean.
11/27/2016
Tamara F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated having my car repaired so quickly. I expected to get it back in a week! The texts and phone updates were also appreciated! Thank you for your professionalism.
11/24/2016
Duchess W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Really liked the step by step communication.
11/23/2016
Billy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast and reliable. Very professional and top quality service. Thankle you!
11/22/2016
Hannibal E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent work. Highly recommend.
11/20/2016
Antonio F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work.Would recommend to friends
11/19/2016
Tonya D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The staff was very professional and attentive.
The general manager and service manager went above and beyond the call of duty
11/18/2016
Andrea I. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding customer service!!! Car looks amazing! Eddie was awesome!
11/16/2016
Phyllis S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car looks like a new car. I love it
11/16/2016
Wykena G. VERIFIED CUSTOMER
Vehicle Make : BMW
N/a
11/13/2016
Latoya G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I told them about my front tires leaking air from the accident, and I was told that they had to have proof that my tires are leaking. When bill looked at them, my tiers were half way filled. When I picked up my car today. I still had the same leaky tires. They were not professional and were a little rude. I will not be taking my car back to them.