My car has been hit three times in two years and Abra has continued to repair my car back to the way it was before it was hit all three times. I really appreciate you all.
3/15/2018
Latarra E. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were the best!!!!
3/12/2018
Eugene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very quick and easy process! Very satisfied with the whole experience!
3/10/2018
Felicia W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Absolutely Wonderful Experience!!
3/9/2018
Tina S. VERIFIED CUSTOMER
Vehicle Make : Honda
David at Abra in Morrow Georgia (the rep for my account) told me that he would replace a theft of a few quarters dimes and nickels in exchange for a 25 dollar gift card. During the six days my car was in Abra's care, my car was not only at Abra but also went to Goodyear for an alignment. It was so very difficult to determind where the theft occured. I only mentioned this to David because nothing should have been removed from my vehicle. However I called today because I was on hold too long and decided to ask for AJ the rep who picked up my car to deliver a message to David only to discover he had been fired. To fire AJ was so very wrong when my car was in many places and many people involved who could have taken my belongings. AJ was very professional and communicated effectively throughout the entire process. To make Abra look even worse... David did not even call me or give me the 25 dollar gift card he had told me he would give me upon his managers arrival today. I absolutely do NOT believe AJ was responsible for the theft and very wrong to single him out and be fired when there are clearly many possibilities. Tina S
3/9/2018
Viola W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The entire staff was accommodating and the process was seamless.
Special thanks to AJ for his willingness to meet me wherever I was.
Vi
3/7/2018
Wilson C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone did a amazing job!!!!
10 our of 10 5 star
3/6/2018
Chermaine W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not that we ever want to be involved in an accident ever again but if so I would only want Abra to handle the repairs and service. Kept me updated and everyone was so helpful. Thank you!
3/6/2018
Charlene J. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very impressed and pleased with the customer service Abra provided. They accommodated all of my needs and questions pertaining to my car. They also kept me posted as my car was being prepared.
3/1/2018
Rossina P. VERIFIED CUSTOMER
Vehicle Make : Ford
Ahead of schedule-awesome work !!!
Very happy.
3/1/2018
Harry D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service managers was very professional and went beyond to make sure that I was satisfied as a customer. Very great team
2/28/2018
Tarika P. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair on my vehicle was on point. She looks like New. I appreciate the Abra keeping me updated regularly and in a timely manner according to the repair process. Great job Abra. Thank you to the office staff for being so pleasant.
2/27/2018
Keith J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dealt with both Joannie and Ryan
Both exceeded expectations and top notch people
Also shop guys did a Quality job
2/24/2018
Alneda M. VERIFIED CUSTOMER
Vehicle Make : Ford
My windows were left down and my car stinks like mold or something. I guess it was rained in. I drove it home with all windows down.
2/18/2018
Torie T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome service. Super nice staff. Overall great experience.
2/17/2018
Virgil H. VERIFIED CUSTOMER
Vehicle Make : Lexus
A job well done. The staff was very courteous and helpful. I was kept informed via text message of the progress of the repair and I was very grateful.
2/16/2018
Phillip P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Drove car from ABRA to my house paint started chipping
2/9/2018
Mark H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team in Morrow,Ga took great care of me and my vehicle. They provided a reasonable time repair would be completed and completed ahead of schedule. Great experience.
2/7/2018
Ahmad B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
No words to appreciate your service. It is excellent Bryan is on it . I love you text update .ABRA is 10 out of 10 . My car looking beautiful again . Thanks to all .