Abra Auto Body Repair of America - Morrow

The staff was personable, kind and professional. Being a female of the older generation, being given respect is also extremely imperative to me. All of those were shown to today. Thank you! My car looked awesome! I am not only VERY SATISFIED but also happy with the job done!

I am very dissatisfied with my experience I was a returning customer where I have gotten previous work done on my car and this time around the conditions were almost the same previously the work took 3 to 5 days for just a door handle this time I brought a different vehicle in with a damaged door handle and cracked driver window and windshield and the car was nearly in the shop for two weeks a pin strip was removed from my side door and I wasn’t notified that the strip was going to be removed while they repainted the door over and they were not able to source the strip through a vendor so I was giving the option at first to either take the vehicle as is or they would simply remove the pin strip decal from the other side of my vehicle if they knew they were going to have to remove the strip they should have checked around first to see if it was going to be something they could replace so I had to contact my dealer where I purchased the car to find out the information needed to figure out where a replica of the strip could be put on which I should not have had to do. They replaced both windows but didn’t tint them back and they didn’t realize this so they were going to give me back my vehicle not in the condition that it was turned in to them so I picked up my vehicle and it was determined since the place that I found that source the strip can’t get it back for about a week to just take my vehicle and hold it until I can take it to the vendor shop once they contact me to bring the vehicle back in to continue the work to the car.. Very unprofessional will not be returning to do business there again

From start to finish the communications was superb! I felt after the timely updates that my car would receive great professional care. Seeing and experiencing this excellent service, will have me recommending your place of business to family and friends. Thanks once again for your service, promptness and above all your professionalism. Excellent job Ken!!!

Excellent customer service very knowledgeable

Very good job, Thank-You

They did a good job in repairing my car. It looks like I just got it off the lot.

You’lll Did a Great Job , Thanks to the Whole Team Louis G

I was also so overwhelmed with the Phenomenal Customer Service. I will definitely spread the word about you all. Again, Many Thanks for a Superb Job! Have A FANTABULOUSLY Productive and Blessed Evening! Roseland M

Great job!

The staff were professional and courteous. Ryan did a great job in listening to my concerns and provided excellent service.

Abra was very professional and kept me up to date with text messages all the time. They did an excellent job, I rate them all 10s!

Abra did a great job. My vehicle looks as if nothing ever happen. The customer service was great. I love the way Ryan would send daily updates. Thanks for a great job. Mrs. Thibodeaux

Headlamp in the damaged area not working. Should have been checked before returning the car since the fog lamps and headlamp may be connected electrically.

It took a little longer than I was expecting it. But I was kept informed of the progress, and the person that assisted me there, Kevin, was very professional and friendly.

My wife and I were very impress on the level of communication ABRA provided during the repair process of our vehicle. Also, the professionalism that you guys provide is immaculate. Thank you for all that you do to provide excellent service to your customers.

Kevin was very responsive. The staff was polite.

Great work thank you

great service

I'm satisfied with the work but I wasn't happy with one of my tire getting damage doing the repair process they could have call me and me know before I got there after the fact thanks for taking care of the issue I hope next time you let the customer know ahead when happen

The customer service manager kept me informed every day on the repair on my vehicle that was pretty nice