My repair took much longer than expected, and while the manager tried to compensate with a discount I'm still not happy with the overall experience and I would not recommend this shop.
12/10/2014
James O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Friendly folks. Thanks.
12/5/2014
Michael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!
11/27/2014
Deborah G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abra is by far the absolute best in the business! The customer servuce, the professionalism, the consistent contact and updates about my vehicle were first class service that I've never seen with any other company. I would recommend Abra to anyone I know! I love my vehicle, it actually looks exactly like it did the day I bought it brand new! Dave and Josh rock!
11/23/2014
Alton H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The service was some of the best that I have seen in years. Thanks.
Alton H
11/20/2014
Tanisha S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service! I was contacted everyday regarding to the status of my repair with updates. This is a company that put it customers first...
11/19/2014
Louis P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service and great notifications of status of the repair.
11/13/2014
Megan P. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks and runs fantastic. I wouldn't trust anyone else with it. And the customer service was outstanding!
11/9/2014
Teresa C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was complety satisfied from my very first encounter and each time I spoke with Jan. Abra's personnel was very professional. My car looks great and they were finished within the time frame I needed.
11/4/2014
Tammy G. VERIFIED CUSTOMER
Vehicle Make : Kia
I really appreciate your efforts in getting my repairs turned around same day. Thanks!
10/30/2014
Vickie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please continue daily customer updates . It make me feel assured about the status of my car.
10/28/2014
Michael F. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was my wife's Highlander and she didn't like the dings in the doors. Arba corrected everything!! Excellent work.
10/24/2014
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very friendly and at the same time professional
. Car looks great!
10/23/2014
Danilo E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done. I'm completely satisfied with your work and we'll recommend you to others who need car repairs.
10/23/2014
Karen G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jill is so sweet with her demeanor. I feel like she's a friend of mine already. Joshua was so professional & followed through w/ each step of the process. Hopefully I won't be needing you in the near future, but if I do I definitely know where to go. Excellent experience overall.
10/16/2014
Toni N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service and beautiful work!! Thank you!
10/15/2014
Jeremy H. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service and communication!
Thank you!
10/7/2014
Mark J. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and turnaround. I was very impressed.
9/25/2014
Mattie C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great. Very satisfied
9/24/2014
Angela K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
In the 8 years I have been in PTC, I have been hit 3 times. Each time I have brought my vehicle to Abra. I keep coming back because of the incredible customer service & great work you do on my vehicle. This time, I especially appreciated the help initially when I came in after the accident... The insurance company couldn't get a hold of the person who hit me to claim liability so a couple of the employees voluntarily bolted my bumper so that I could at least drive home until they could reach the responsible party. I thought that was going above and beyond! Also, I appreciated the daily updates. My vehicle was at Abra for 2 weeks so I didn't have to wonder if my van was getting worked on and where in the process the van was at. Lastly, every time I came into the office, I was attended to promptly and professionally! The front office lady (I am so sorry my mind is blanking on your name right now) and Dave both especially deserve a "shout out" for their excellent customer service! Thank you for making a "bad" situation into an easy, hassle-free experience for me!!!!