Text messages are standard and scripted. Not telling the story of waiting for parts.
4/21/2015
Latonya Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Their customer service was excellent
4/20/2015
Takashi M. VERIFIED CUSTOMER
Vehicle Make : Honda
Completed beyond my expectation within requested time frame.
4/20/2015
Jerry B. VERIFIED CUSTOMER
Vehicle Make : Ford
Front desk very good. Supervisor, named Joshua is rude and unprofessional
4/16/2015
Shawn P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great on the Mustang!
4/15/2015
Phyllis A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks!
4/10/2015
Tiffany P. VERIFIED CUSTOMER
Vehicle Make : Nissan
ABRA is the best customer service I ever had in life. You kept me updated of what was going on and the ending results were outstanding an A. Thank you. I haven't been satisfied with customer service in years.
4/10/2015
Jimi M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
110% Satisfied
4/8/2015
Nate M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
David really represented the company well. He was very professional and kept me constantly updated with my repair process. I would definitely recommend this location and David sprcifically to anyone needing auto repair.
4/7/2015
Joe F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dave was really great to work with. He gave me regular updates on where my car was in the process of repairs. He also was very informative on what was going to happen and why certain repairs needed to be done.
4/6/2015
Mike M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great follow up!
Thx
4/3/2015
Alberta V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exceptional Service and communication.
4/1/2015
Bessi G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done thank you.
3/28/2015
James F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair looks fantastic, but I never got status updates like I was told I would.
3/28/2015
Sandra J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone I spoke to was polite, kept me updated on progress and answer my questions ... that made me feel confident in their workmanship. Thanks for a great job done!
3/27/2015
Sean E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional and friendly service!
3/27/2015
Dorries E. VERIFIED CUSTOMER
Vehicle Make : Ford
kept me informed all the way.very professionsal and nice all the way
thank you
3/27/2015
Kim D. VERIFIED CUSTOMER
Vehicle Make : Ford
They took care of me. The repair looks awesome
3/26/2015
Steven T. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely outstanding experience. Wonderful support from my service manager and the team did a great job.
3/21/2015
Andretta R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Joshua Kept me up to date with everything that was going on with my car. He Listened to my questions and walked me through each step of the process. I truly enjoyed my experience with ABRA . In the future I will recommend their services!