All personnel that I had interaction with were very kind and professional. I would like to thank Scott for his attention to detail and keeping me informed with the progression of my car, he gave a new meaning to customer service representative. I would be more than happy to refer anyone to your Fayettville location.
11/11/2016
Jonnell W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The entire staff was excellent and very professional. The customer service manager communicated with me on a regular basis from start to finish. I would highly recommend ABRA to anyone needing this service.
Thanks again for a great job done!
Jon Wallace
11/10/2016
Dorothy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, professional , knowledgeable will use again
11/10/2016
David M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We returned because of service we received before, we did not even look any were else. Good service is hard to find, so, we remembered. Thank you
11/9/2016
Frances E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job!????
11/6/2016
Matthew R. VERIFIED CUSTOMER
Vehicle Make : Nissan
We will see how things turn out on Monday, when we can follow up with my insurance adjuster. Was told by USAA that I was not going to have to pay a deductable, informed your employee when I signed paperwork. Today, when car was picked up, I was charged a deductible. We were unable to clarify this with USAA, because it was Saturday. I have contacted adjuster, but this could have been done during the week if I had been notified that the deductable remains on the account at any time when I was called and received text messages from Abra. Being kept up to speed on the process and the work performed were excellent (so far as I can tell), though. The only frustration is the issue with the deductable.
11/5/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : BMW
We appreciate the the professionalism and prompt service provided by
ABRA .The ABRA representative,Scott provided daily updates on the
status of our vehicle as it was being repaired. The company repairied our vehicle timely and the paint job looked brand new.We would definitely refer others to this
Company.
11/4/2016
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Exprience with Mrs. Joann, Mrs Ginger, and Mr Josh, there were others but those I dealt with directly!!!....... I give 10 for service and especially customer service!!!.......
11/3/2016
Terry B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks very much
11/3/2016
Soubanh O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you, you guys did a great job!
11/3/2016
Tara B. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was delivered as promised, and in a very timely manner. Scott did an excellent job, always being professional and helpful.
11/1/2016
Mark F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was perfect, my car turned out brand new! I really want to commend josh for always keeping me informed and being such a pleasure to talk to. He truely was great if I could I would give him 5 stars!
10/28/2016
Preston S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service
10/27/2016
Chero A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent comminicatio
10/26/2016
Jamie M. VERIFIED CUSTOMER
Vehicle Make : Nissan
This is the second time that I have brought a vehicle to ABRA for collision work. The finished result looked great. The repair did take 9 days, but the insurance did cover a rental vehicle. Thanks again!
10/25/2016
William Pope. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service from the time I talked to Scott, to my introduction to the mechanic who described what they would do or could do to correct my problem. Scott kept me updated on the progress they were making on my van. When the van was finish Scott called to set up a pickup date.
10/24/2016
Frances T. VERIFIED CUSTOMER
Vehicle Make : BMW
Amazing Experience and Excellent Customer service. Thank you so much.
10/24/2016
Georgia R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very Good Job!
10/19/2016
Jerry D. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott kept me informed every step of the way. I think you are the best Auto Body shop that I have been to. Hope I don't need you in the future,but if I do, I'll bring my vehicles to you.