I was grateful for the daily check in calls that kept me aware of the progress of my vehicle. Everyone was friendly and very professional. I was also very appreciative of the help I received from Scott when it came to getting my daughter's car seat out of the rental car. That was a huge help!
5/16/2017
Cheryl F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything was timely and employees were friendly
5/12/2017
Milton D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repairs were done quickly and the staff was courteous.
5/12/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Kia
I have never had a bad experience with ABRA. THE EMPLOYEES ALWAYS GIVE YOU 100 % from secretaries to claims intake persons
5/5/2017
Lakeisha J. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Miriam was awesome!! She was so helpful & informative. She made the experience smooth & easy.
5/4/2017
Banita W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done in a timely manner.
5/2/2017
Jeanette W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was called on Wednesday by Miriam to pick up my car and it still had dents inside the door panel along with scuff marks that should of been buffed out and a small glob of paint dried up where they painted the car yes but it wasn't smooth. They then marked off the areas that I wasn't happy about. Then on Thursday She called again and said that my car was ready again for pickup. It was NOT. when I opened the door again as the day before the dents were gone but all the same things as the day before were still wrong. I then asked for the marker and wrote with the marker indicating the spots that I wanted done properly. Although I chose this place to fix my car. I chose it because it was a preferred service provider. I was hit by a vehicle and they had State Farm insurance. If I personally had to pay for the repairs I would NOT take my car to abra auto body and glass. Also they close at 6 pm and it's not a great thing when they call a customer to come get their vehicle anywhere from 5:20-5:35. I think they should give a customer a better heads up time frame to come pick up their vehicle close to closing time. Especially when it wasn't completely finished so they say!!!
5/2/2017
Donell B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I like being updated on the repairs
5/1/2017
Shawn C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Customer service very Professional!
4/29/2017
Kathryn C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Dan was very easy to get in touch with and kept me informed daily. He also seemed very understanding about my lack of car situation
4/27/2017
Joyce L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Dan was outstanding! He kept us informed every step of the way.
4/27/2017
Sharon B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service and communication was outstanding
4/26/2017
Jeanette D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The paint job matches perfectly. The service was very professional. Thanks a million. I would definitely refer you to anyone needing your service. Great work.
4/26/2017
Marzlinn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team that took care of my car informed me every day. They were great
4/20/2017
Venesia D. VERIFIED CUSTOMER
Vehicle Make : Audi
Customer Service was Great. In the near future for the future customers upon pick-up, I wish to sign up for a position to wash the entire vehicles upon completion of their repairs.
4/19/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job! And fast.
4/19/2017
Deborah E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service and repairs.
4/16/2017
Melody F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
ABRA Fayetteville completed my vehicle repairs. They were very professional and courteous. I appreciated the status updates and communication with Miriam. She is a real gem and made this whole experience very pleasant. Awesome experience!
4/15/2017
Nora P. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate your great customer service! I give you A.
Thank you
4/14/2017
Chase M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
When Someone schedules and appointment make sure that the appointment is scheduled. I scheduled an appointment then when I arrived there was a misunderstanding about my appointment.