I especially like the fact that you send text messages to keep customers abreast of your progress. Your staff are pleasant and efficient. It wa a good experience all around. Thanks!
9/10/2015
Tabetha R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have found ABRA to be the most enjoyable experience when it comes to dealing with a very unpleasant experience. Rather than my reaching out to ABRA to determine the status of my vehicle repairs, ABRA reached out to me almost daily to give me updates via text messages and I am much more of a text person than a phone person. The specialist that I dealt with (I think her name was Jessica) was amazingly kind and attentive and the work ABRA performed on my vehicle so far seems great. I only wish that other body shops could learn from your model of customer service. This has been the best experience I have had in car repair since I have owned a vehicle, and that has been since 1988. Thank you all for making something that is usually seen as being a pain in the **** become great! I would recommend your location (Conyers, Ga) to anyone!
9/8/2015
Broderick L. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very great full for the work that ABRA did on my car. I have to say they were on time and kept me up to date daily with the progress and took care of any concerns that I had. I would recommend them repeatedly!
9/6/2015
Edlin T. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent
9/4/2015
Kenneth F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great group of people to work with!
9/4/2015
Teresa J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was so excited about the repairs that they made. My car looked like brand new! I will refer others to you... IF I ever need a repair shop again (hoping I don't!), I will be back!
9/4/2015
Karen H. VERIFIED CUSTOMER
Vehicle Make : Ford
This the second time I have used you in the past couple of years wonderful job!
9/2/2015
Dwivias W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent very professional kept informed throughout process very happy client
9/1/2015
Bret R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The car was not repaired when we were told it would be. After it was supposedly ready and we left the shop, the check engine light was on and the ABS light was on. This isue is still unresolved. At this point, we are very dissatisfied with both the service and the information we have been receiving.
9/1/2015
Langford H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
8/27/2015
Walter M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am completely satisfied with the work that has been thus far, however I will be taking my car back on Monday to see if two more issues can be resolved. Before I left the shop I noticed two more codes on my dashboard. Check center brake light and Presafe unavailable warnings lights codes were still showing. I choose to drive the car for a while to see if these codes would go away. The agent that checked me out was informed about my decision and told me to come back on Monday if the issues were still there. This company did a great job on my vehicle and Im completely satisfied.
Thank you
8/22/2015
Jolynn D. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice job! Work done sooner than I anticipated.
Very nice staff !?
8/19/2015
Lizzella D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Mr. Phil and other employees were very professional and friendly. I would recommend ABRA to my friends and others. Mr. Phil was very helpful and answered all questions. Work was done effectively and in a timely manner.
8/19/2015
Fitzalbert D. VERIFIED CUSTOMER
Vehicle Make : Honda
No complaints
8/14/2015
Donna S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I've used Abra several times in the past and each time the process was seamless and I got my car faster than I anticipated!!
8/12/2015
Daniel N. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service... beautiful product....nice people.
8/12/2015
Horace M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The company did a great job very happy thanks Phil. I give you a 10.
8/7/2015
Arless D. VERIFIED CUSTOMER
Vehicle Make : Ford
My service person was great the work was completed in great time .
8/6/2015
Benny J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Your customer service component is unique! I liked being informed & updated regarding your progress & completion of project ! Your greeting desk is outstanding ! I wish you could share your service component ! Thx