I was told that my vehicle was completed by email I went by that evening to pick it up when I showed up to look at it the workmanship was below my expectations it was uneven had spots not painted nothing lined up the trunk lid the tail lights that bumper there were spots of paint that was supposed to be buffed out that we're not on the spoiler and on the lower driver side bumper this is not what I expect to have done when you say it's finished I would suggest having someone actually look at the work when it's done before contacting a customer saying it's finished when it is clearly thrown together without a Second Glance
8/2/2017
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Buick
Yes we were completely satisfied with our repair. The ABRA people were friendly and professional and our vehicle was finished when they had anticipated. The ladies in the office were very helpful and they helped make this a very pleasant experience
7/31/2017
Juneyvonne S. VERIFIED CUSTOMER
Vehicle Make : Acura
Mr. Nichols was very professional; Answered all my questions and was very easy to work with.
7/28/2017
Dwayne B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Keep up the good work and i will tell everyone I know about the great service you guy's provide and the customer service was great thanks to the Abra team in conyers
7/27/2017
Stacy G. VERIFIED CUSTOMER
Vehicle Make : Ford
This has to be the worst experience with an auto body shop in my life. I had to make approximately 5 to 6 times before my vehicle was repaired. Initially, I informed Mr. **** that I was very unsatisfied with over large amount of over spray paint on my vehicle and hood was totally off centered.The management team Mr. **** was ONLY concerned with what I say on the survey. He asked me "not to complete the survey until later". I barely received communication regarding the status of my vehicle. I had to contact the auto body shop to get an update. On one visit, I informed them the passenger headlight outer seal was hanging off the vehicle. They acknowledged the defective part on the vehicle. Instead of ordering a new headlight and fixing the problem they tried putting duct tape or adhesive on the exterior seal. So, I had no choice but to file a formal complaint with my insurance company. At that point, they decided a order a new headlight. I will never use the auto body shop or refer this location to anyone. Someone really needs to conduct Absolutely, the worst customer service experience ever!!!!
7/25/2017
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I have had my vehicle at the Abra Shop on Dogwood Road in Conyers Ga twice now with in a 30 time period and I love this shop. Cordial and customer oriented workers. Thanks Abra!!
7/24/2017
Raymond M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I enjoyed the great customer service from the beginning of my car accident. Though out the fixing process. Keep up the great work.
7/18/2017
Walter B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service was quick the attendants were courteous
7/17/2017
Winston F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciate the daily updates. Well done.
7/16/2017
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service, anf service repair.
7/15/2017
Nikia H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Mr. Nichols was very professional and pleasant to work with.
7/15/2017
Derek J. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my second time using ABRA, and I'm am once again completely satisfied with the results. The service provided by Brian Nichols and the rest of the crew at ABRA was exceptional and I will gladly recommend this business to anyone needing your expertise.
7/15/2017
Teresa G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Brian Nichols made sure I was updated daily on the progress of my vehicle. This was my first time being a customer at Abra. I've had my car repaired at the dealership where I purchased my car. The service didn't compare to Abra. I will now take any and all repairs to Abra for service. As long as u can have Brian as my service man. He was truly a breath of fresh air. I felt my car was in good hands when I handed him my keys. Overall the staff was friendly and very professional.
7/1/2017
Robert P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Abra did a great job on my Chevrolet Truck Thank You
6/30/2017
Emily L. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was very friendly, honest, and helpful.
6/30/2017
Mary K. VERIFIED CUSTOMER
Vehicle Make : Buick
The side mirror isn't working correctly. Everything else is fine.
6/27/2017
Liisa H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brian Nichols and Kevin checked me in and out. Very satisfied with customer service st front desk upon check in and out. Car looks better than it has for a long time!
6/27/2017
Effie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent
6/24/2017
Mike G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Audrey seemed to be the only one who cared,I spent more time negotiating with insurance to keep from totaling and the first go around the workmanship looked aweful,jeep was filthy from repair debris and I get we don't detail. At least clean up your mess.