Everything was handled great. The daily updates were appreciated.
2/10/2016
Vameika C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Was very pleased with the service, Mario was great and kept me informed. Thanks again
2/7/2016
Cheyenne R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The work is very good.
2/4/2016
Jerry F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I dropped it off early and they finish it early. Very helpful with everything
2/3/2016
Chelsea L. VERIFIED CUSTOMER
Vehicle Make : GMC
Carmen did an exceptional job!
2/3/2016
Ravinder N. VERIFIED CUSTOMER
Vehicle Make : Acura
Job well done
2/2/2016
Leslie G. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was very helpful from start to finish.
2/2/2016
Nina S. VERIFIED CUSTOMER
Vehicle Make : Honda
Always satisfied. Great service. Great people. Thanks
1/29/2016
Shirley . VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience. Mario maded it easy
1/28/2016
Marguerite . VERIFIED CUSTOMER
Vehicle Make : Ford
Yes we were satisfied and thank you for keeping us informed on every step of the way it made it a pleasurable experience my daughter was very happy
1/27/2016
**** K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was very nice to deal with ... I'm pleased with the results of my jeep !! Looks great !
1/23/2016
Hazel M. VERIFIED CUSTOMER
Vehicle Make : Mercury
It was very nice to get status updates on the progress of the work, a first for me. Terrific! I was a little concerned about catching the shuttle to get me there before the body shop closed so that I could pay and get my car, but you all took care of me.
Thank you for great customer service.
1/22/2016
Cherell S. VERIFIED CUSTOMER
Vehicle Make : Nissan
You are very professional and I am extremely happy with the service
1/13/2016
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : Ford
Total proffesionalism
1/9/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Mercury
Good job and it was done quickly.
1/9/2016
Alexander C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Carman collision center was a great experience for me the staff was very plesent and they mad me feel good about choosing to bring my vehicle to them. I would recommend this company to anyone. Great team work
1/9/2016
Valerie G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for great service
12/30/2015
Jay H. VERIFIED CUSTOMER
Vehicle Make : GMC
Car was ther almost 3 weeks. When I went to pick it up it was a rainy day. First thing my daughter notice when she went to leave was one windshield wiper didn't work. Went back into the office and instead of getting the expected concern the office cow stated they were not near the windshield wiring and they would have to call progressive to see if they could fix it. I just left I was not going to take the car. Come to find out it was your fault because after replacing the windshield one wiper was not hooked back up right. It would have been no big deal if it were not for the way your employee so quickly washed their hands of the problem and didn't want to help in the situation. Also there are scratches on the car that were not resolved. Also don't tell me your waiting for the car to get out of detailing when the steering wheel is grease along with the dash and the out side was not washed well at all. You don't need to wash it just to lie about it and say you did. I will never give carman collision anything but bad references. I can't wait to blog about it. It also wouldn't hurt if you were more of an advocate for the customer with the insurance company. There inlys the problem though you consider the insurance company the customer not the owner of the vehicle. So I will be sure to call progressive and tell them about the service I received.
12/25/2015
Gary H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Worst service ever!!!
12/24/2015
Nina S. VERIFIED CUSTOMER
Vehicle Make : Honda
I sure wasn't happy when my car got crunched but in your hands it was restored beautifully. Your company is a class act operation in every phase - from representatives to finished product. I can't recall the last time I've been so impressed with a company's standards. Thanks for making a bad situation better.
Nina S