The extra work to the inside of my bed to be repaired still has a dent in it. Don't know why it was not taken care of.
2/4/2019
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very nice and helpful. Work was done well and ahead of schedule.
2/2/2019
Sharon T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Repairs were done in a timely manner
2/2/2019
Arthur A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent customer service.
2/1/2019
Vinay N. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair job was completed within schedule and also received regular updates
1/31/2019
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I will say this my car looks new I want to say thank you to the front staff and the repair shop for an awesome job y'all rock and I would send anybody that needs car repair to Carman collision from **** to 10 I give y'all a 20????????
1/31/2019
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything was excellent. The whole process was very smooth and efficient.
1/29/2019
Marianna B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional.
I have a very minor comment. I had smudges on my front windshield that obscured my vision on my ride home. Had to clean interior windshield when I returned home.
1/29/2019
John W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Awesome experience from start to finish. Car looks great. Great communication!
1/27/2019
Unknown U. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes it was quick and the customer service was very good
1/26/2019
Kevin A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Completed sooner than anticipated. Smooth scheduling. Seamless cooperation with USAA Insurance. The Chevy Equinox looked great.
1/25/2019
Karen C. VERIFIED CUSTOMER
Vehicle Make : Jeep
My Jeep was in there over a month, never heard anything about it unless I called.
1/24/2019
Edward J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
We have been using Carmen for years and have always been pleased with the service and work.
1/19/2019
Alfred G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fast,excellent service, very satified! I will tell others about my great experience I had with Carman Collision! Thank you. Al Grandell.
1/19/2019
Clare . VERIFIED CUSTOMER
Vehicle Make : Jeep
From the front desk to Andrew who looked at my Jeep and explained what he saw that needed to be fixed but also said there could be more
after they start taking parts off and there was. Loved the texts that were sent. And when I picked it up the lady looked at the paper work and pointed out all
the parts that were replaced & Andrew was right, they found more after
they began removing parts. Thanks for everyone’s hard and fast work.
1/18/2019
Elaine S. VERIFIED CUSTOMER
Vehicle Make : Jeep
First know that I am a big Carman Chrysler Jeep Customer. We buy our cars here, we get them serviced here. So when my Jeep has to go in for repairs at the Carman repair shop I knew I would be in good hands. Been there before. For this accident repair the tram was great. And especially Andrew **** from the time I dropped off the vehicle until it was all done and ready..and completed 3 days before anticipated finish date. Andrew took the time to show me photos of my vehicle once it was under der inspection and repair phase and walked me through everything that was done. He also explained how he worked with the other insurance company. And they have a great partnership with Enterprise rents a car. So I just showed up, picked up my vehicle, and they took care if returning my rental. In top of that they washed and did an interior vacuum of my Jeep. That’s customer service and a 110% happy customer. Thank you
1/17/2019
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Subaru
The overall experience including my Geico and Enterprise representative was easy and professional. The work done on my car was fantastic. I was very pleased.
1/15/2019
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was very impressed how quickly my car
was done. Everyone at Carman was professional
and caring.
Kudos to everyone serviced me!
Job well done!
1/14/2019
Angela W. VERIFIED CUSTOMER
Vehicle Make : Ford
Lauren was especially professional in handling my case. There was an error from Carmans side which caused a delay in scheduling my repair date. Once Lauren was aware, she immediately called me, apologized for the error and immediately began to resolve the issue. Without being demeaning,condescending nor placing blame, she was able to immediately defuse my feelings of dissatisfaction and offer me a fair and reasonable resolution! She did a great job!! Oh....and my car came out beautifully!!!