Thank you all for doing a exceptional job! Every member of the team were friendly, kind and professional. My contact person (Jake) went above and beyond to make sure everything was done to perfection from the beginning to the end. I rate Carmen Ford Auto Collision Repair, 5
5/31/2017
Gail W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you I appreciate that. I stated when I took my car to the shop that it didn't drive the same as it did before the Collision. And now I got it back and something is still rattling underneath
5/29/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : BMW
The service was exceptional
5/28/2017
Maryann C. VERIFIED CUSTOMER
Vehicle Make : Ford
The car was repaired and washed when I picked it up (earlier than I expected). The staff were pleasant and efficient. I appreciated the updates as the car was being serviced. Looks good as new.
5/27/2017
Paula O. VERIFIED CUSTOMER
Vehicle Make : Ford
They fixed my car nicly
5/26/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The entire staff was professional, pleasant, and very helpful. You guys made this process extremely easy.
5/25/2017
Tracey S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was supposed to be finished in 4 days. I dropped it
it off on 4/4/17. I just picked my car up today 5/23/17. Mo one was giving me updates on my vehicle until I called & complained last week.
I'm very dissatisfied with the service rendered. I have rental car fees which I feel should be handled by Carman Ford because of the length of time they've held on to my vehicle. They didn't communicate with the adjuster
When they found more damages, they didn't notify the insurance
Company, I had to notify them. I'm totally disgusted with
Carman Ford collision!! The manager, Guy Belvedorie says all he can do is go through the paperwork and offer me something such as a full detail on the car!! Really??!!! I've been inconvenienced for almost 2 month!!! I will never do business with Carman Ford again!!!!
5/23/2017
Patience G. VERIFIED CUSTOMER
Vehicle Make : Mazda
All the window glasses don't come down. Don't know what they did to it.
5/23/2017
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jake is very good at what he dose good service and reliable
5/19/2017
Jesse B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Mario kept me well informed. I was especially impressed with the accuracy of your estimated timeline. It was exactly on target. Thank you.
5/18/2017
Dajuane B. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were quick with there service and did an excellent job on the repairs.I would definitely come back anytime I need body work on my vehicle and also refer anyone who is in need of body work thanks again D.Bell
5/17/2017
April J. VERIFIED CUSTOMER
Vehicle Make : Kia
They washed the outside of my car, but left my interior covered in a layer of white dust. I'm really hoping a vacuum will take care of it.
5/13/2017
Lawrence D. VERIFIED CUSTOMER
Vehicle Make : Toyota
God job, looks great!
5/11/2017
Amy D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Was a great experience
5/11/2017
Derrick C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are satisfied with process and timely matter completed repairs.your team are very professional and skilled at all positions. Made our experience at ease. Thank you for your continued support and assistance. Derrick asnd Judithann Vison-Caban.
5/8/2017
Juanita M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very prompt and friendly. Job well done!!!!
5/5/2017
Alexander Q. VERIFIED CUSTOMER
Vehicle Make : Mazda
Nicole w geico was awesome and very thorough
5/4/2017
John Sparco. VERIFIED CUSTOMER
Vehicle Make : Dodge
When I arrived home yesterday evening I noticed that the right side exhaust pipe is back under the bumper about 2" more then the left side. I'll be visiting the site first thing this morning to get this addressed.
5/3/2017
Charles L. VERIFIED CUSTOMER
Vehicle Make : Ford
I will await your call to discuss my dissatisfaction. Thank you.
Charles R. Litteral
5/3/2017
Kevin R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks so much Carman team great job love the work.