Dano was fantastic! He provided such great customer service! He was honest about expectations for the completion of the work, and his team was actually able to get it done two days early. He was very personable, and I felt confident that he was taking good care of my car. Thanks, Dano!
1/8/2015
Satya A. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris is great. He was very helpful
Thanks
1/1/2015
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Honda
10.
1/1/2015
Michelle C. VERIFIED CUSTOMER
Vehicle Make : GMC
Chris Valencia was wonderful to work with. I have never had an accident before so you can imagine how lost I was. I didn't have a clue how anything worked. He was very supportive, informative and caring. He walked me through step A to Z. He kept me informed every step of the way. Thank you Chris for all you did through a tough time in my life.
12/31/2014
Sonia U. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very happy! God bless you guys.
12/30/2014
Trusha P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I just loved your customer service!!! Well done! I never had to call Abra on the status of repair work as they kept me abreast daily with updates on repairs of my Toyota Camry . Thank you so much! Abra as the company has wonderful staff, excellent service and I never had to worry about my car as they kept me posted daily, early in the morning via text messages! The repairs were completed earlier than expected! I also want to thank Chris for the fine job & follow made with his customer. I will definitely recommend Abra to someone & I would go back in future. Also thanks for working with my rental with Enterprise as everything moved so smoothly without any hassles! I appreciate your wonderful clean job done on the repairs. Best wishes for 2015 and A Very Happy New Year to all at Abra!!!!
12/27/2014
Lashawna H. VERIFIED CUSTOMER
Vehicle Make : Acura
Was urged to pick up car on Wednesday morning but car was not ready. Tire wasn't done until Friday. Overspray on several panels of car upon pick up.
12/27/2014
Mario D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You guys text and call way too much!
12/23/2014
Alan F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience all around! Thqnks
12/21/2014
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Dano was great. He had a great "car-side manner" and I appreciated it very much. He was straightforward and personable. The calls from sweet Samantha, I believe her name was, were also appreciated. The texts were amusing at times, but it is nice to hear from the shop, even automated haha.
12/20/2014
Carson O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional, up front, on time, attentive, concise and efficient. Did a great job from phone customer service to in house cust service to quality of workmanship.
12/19/2014
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very efficient check-in and check-out processes - you even called the rental car for me. Excellent communications (text and voice mail) during the repair period kept me well-informed. Thanks!
12/18/2014
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Nissan
It took 6 weeks to source a door skin. The only thing that helped was escalating my claim with Allstate. Within one day, Allstate found and delivered the door skin.
12/17/2014
Angel P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Lee Monkus and his team did an amazing job in taking care of my truck. He even detailed my truck in the end and stood late so that I can pick up my vehicle. Great customer service. I will recommend this location to my family and friends.
12/17/2014
Danny H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Seamless process. Staff was great as well as communications for updates.
12/17/2014
Estera I. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent customer service. Kept me informed throughout the entire process.
12/16/2014
Paula O. VERIFIED CUSTOMER
Vehicle Make : Ford
Best service I've ever received by a collision repair establishment.
Thanks,
Corey M. Olney
12/16/2014
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Never have I ever experienced such great customer service as I did at Abra. My car was promptly fixed and I thank everyone at Abra for your service!
12/15/2014
Sherry B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job! Kept me updated on a daily basis.
12/15/2014
Sadiqa W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Definitely an easy and pleasant experience. Will recommend and visit again.