I am completely blown away by the teamwork of this store. As a customer, it seems like a great work environment. Everyone was friendly, caring, and knowledgeable. I am especially impressed with how well Samantha manages the front desk. She made it a quick and painless experience. She smiled with every customer and answered EVERY phone call that came in. She helped clarify details with my insurance company and explained the process to me in detail. I would also like to mention how efficient, professional, and helpful Chris was. He called me daily with updates and was always a pleasure to speak to over the phone. He went above and beyond making sure I understood what was occurring each day. He also informed me on the plans for the following days. I’m thankful for how quickly I got my car back and the pristine condition it was in.
As a 22 year old, coming into a car repair shop is a stressful and overwhelming task. However, I experienced the complete opposite here. I felt carefree during the entire process knowing Abra would take care of my car.
In addition, I was extremely impressed with how clean the store is!
Thank you so much!
6/15/2018
Darlene F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome service
6/14/2018
Perry P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work and excellent customer service
6/13/2018
Meiyun L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The service attitude is very good and the work efficiency is very high. I am very satisfied with your service. Thank you very much.
6/9/2018
Karen G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Samantha was fantastic and very helpful.
6/9/2018
Francois B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job perfectly done, and good customer service.
6/9/2018
Moshfiqur R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic service and really loved the constant feedback on the stats. Would highly recommend Abra to anyone, will certainly use them again if needed. Justin and Dawn were fabulous at the Buckhead location.
6/7/2018
Beth K. VERIFIED CUSTOMER
Vehicle Make : BMW
Great experience from Phil and Chris with Geico start to finish!
6/6/2018
Kristen H. VERIFIED CUSTOMER
Vehicle Make : Kia
Great company
6/2/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Kia
Quick service, good communication
6/2/2018
Jeanne S. VERIFIED CUSTOMER
Vehicle Make : Ford
We worked with Chris through this process and was kept informed through all the steps. The work was great with no issues along the way. Great job to all involved ABRA! We chose ABRA even though this was a self pay visit.
6/1/2018
Roby M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent
6/1/2018
Courtney R. VERIFIED CUSTOMER
Vehicle Make : Kia
Chris made the whole process easy and stress free.
5/31/2018
Millicent G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Only concerns was digital clock missing from console and seal coat bubbling on hood where it was not before. What would cost be to take care of hood?
5/30/2018
India J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very nice. And the service was prompt, i did not expect my car back so soon. I would definitely recommend Abra to my friends and family.
5/30/2018
Young Yong. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Perfect repair and kind staff
5/30/2018
Mohammed S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job thank you
5/26/2018
Dail M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! Thank you!
5/24/2018
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service provided by Chris.
5/23/2018
San Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ants is the fastest body shop I experienced so far. The staffs are super friendly and helpful. I felt being taken care of instead of just waiting when I was waiting for rental came. The front lady provided updates every few minutes. While my car in the shop, Phil provided updates each day. My car was finished in 4 days with total satisfaction. If you fix a car with insurance, Abra is the place to check first.