Everyone I dealt with was 100% focused on customer satisfaction and perfection! Gene was surberb! Great experience!
4/5/2018
Shawnteen J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly people. There to help with all concerns
3/31/2018
Tony T. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm really impressed with the service and professionalism of Abra Auto body & care I got to know everyone in the office and it felt like family I'm satisfied with the instructions to properly Maintaining my vehicle. ???? satisfied. Thank you.
3/30/2018
James D. VERIFIED CUSTOMER
Vehicle Make : Ford
Erica and Ken were awesome! They both are very professional and knowledgeable about their job. Also the both have great customer service and made me feel very welcome. Furthermore my car looks brand new again. Nobody can tell that it was ever in an accident. Great job guys!
3/30/2018
Mogos.samuel M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everything was smooth kept me updated the whole process ken did wonderful job and the lady in the front was very helpful with setting up my rental and was able to drop it off at the shop she handled everything, will be back if I get into another accident. Than k you
3/28/2018
Merle P. VERIFIED CUSTOMER
Vehicle Make : Scion
Just the right amount, frequency of text messages to keep me informed of progress.
Txt were limited to actual progress changes, straight to the point.
No marketing messages were sent. Thank you!
3/28/2018
Mary G. VERIFIED CUSTOMER
Vehicle Make : BMW
I love Abra when I have to go there. After a long time relationship of taking our cars there and referring them to others, we don’t go anywhere but Abra. A very high quality business. Fair pricing, excellent service and workmanship. Can’t say enough great things about the Abra shop on Roswell Road. Thank you.
3/20/2018
Celine V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for working with excellence and going above and beyond with your customer service. We appreciate your kindness, professionalism, and reliability.
3/16/2018
Michael K. VERIFIED CUSTOMER
Vehicle Make : Ford
There was great communication and the team did a great job with the repair. Thank you
3/15/2018
Gwen H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ken and his team were great. My car looks brand new.
Thanks you
Gwen H
3/14/2018
Kelly H. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs took a bit longer than estimated but the service was great! As was the communication!
3/1/2018
Chasidy W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I loved the text message updates
2/28/2018
Willis L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything well done
I appreciate “appreciated” business
2/24/2018
Brooke . VERIFIED CUSTOMER
Vehicle Make : Mercedes
Part of original issue that I brought my car in to be fixed wasn’t addressed. The right front tire is still vibrating. Now I need to coordinate another fix and not pleased with your service at all. If the car was driven before it was turned over to me, which the service manager said it was driven but not at highway speeds, how can I tell there is still a vibration in the front right tire at 25-35 mph?
2/21/2018
Jean F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ken was GREAT! He kept us updated with the whole process and Pearl is extremely pleasant. Thank you for taking care of my daughter’s car!!!
2/20/2018
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks so much for an easy experience. Really appreciate everything you did for me
2/20/2018
Kannon W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks again. It looks amazing!
2/20/2018
Gordon M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Satisfactory repair and communication through the repair process. Car interior is filthy from repair dust. Mudguards were not replaced with original black color. Now I have gray mudguards in the rear and black in the front. Would appreciate, at a minimum replacement with correct color.
2/17/2018
Susanne W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ken was great and kept me well informed every step of the way.