Did the work well in the promised time frame. Worked well with the insurance company and car rental.
5/19/2018
Kathryn W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Communication about the progress was very helpful in planning for the rental return as well as securing any additional financial considerations for covering the deductible. I also appreciated that my car, on the sections where work was done, looks new, not just repaired. I will definitely use ABRA for any additional body work I need in the future. With as many drivers as there are in the Atlanta metro area, the chances are always possible of a fender bender or a more serious encounter with another driver and his/her vehicle. Thank you for a nice job done.
5/19/2018
Danyelle B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Made it right like it never happened!
5/18/2018
Edward C. VERIFIED CUSTOMER
Vehicle Make : Audi
The professionalism and speed of the repair was absolutely incredible. We thought it would take 5-6 weeks. To have the car back in two weeks was awesome. The follow up via e-mail during the process is very good. We can only "THANK YOU" very much.
Buddy & Lisa Carhart
5/14/2018
Binaben P. VERIFIED CUSTOMER
Vehicle Make : Audi
we like your work and your service's
5/10/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The lady at the front desk had fabulous people skills. She was courteous and engaging. The 2 gentlemen I worked with were as well. The business was clean and they kept me informed all along the way. Would recommend them and use them again.
5/9/2018
June P. VERIFIED CUSTOMER
Vehicle Make : Honda
Betzy and Mark Workman were really pleasant to work with. Your company should be very pleased that you have these two individuals among your midst. Thank you for a very nice workmanship on my 2013 Honda Odyssey.
June P
5/5/2018
Stephanie K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I wanted to share that Betsy was an amazing help. She was always willing to help even when I was to calling to ask questions. I can tell that she was doing it because she wanted to help, to her it wasn't about just customer service. The work that was made on my car was good and I was very happy to see that my car was also cleaned. That was the first thing I wanted to do when I picked up my car. It made my day to see that you guys went out of your way to do that. THANK YOU!
5/1/2018
Kelly B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was really nice and did everything they could to accommodate me when I had to go back home to Ohio before I could pick my car back up
4/30/2018
Marion A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent Work. The car looks like brand new.
4/26/2018
Karen Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer Service was professional and friendly. Recieved constant contact and updates on status of my vehicle. Very satisfied with my repairs.
4/25/2018
Angela W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone, from the front to the back, were so great! Seriously impressed. Dave even attempted to break down, byline item, my estimate. They answered all my questions quickly and knowledgeably. They kept me informed on the progress of my vehicle consistently. I love these folks at this location. With teen drivers, I am positive they haven't seen the last of my business.
4/19/2018
Joanna B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the wonderful customer service! Everyone was professional, patient and always kind!
4/13/2018
Martha P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repairs completed quickly. And they cleaned the car for a bonus!
4/13/2018
Sandra M. VERIFIED CUSTOMER
Vehicle Make : Honda
No comments
4/9/2018
Brentnom M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
There were a slight scuff mark on the left rear bumper that wasn’t there when I brought the car to the body shop. This was evident by the pre service pictures taken by Mark. It wasn’t such a big deal for me, so I asked Mark if he could get the Technician to buff the scuff mark for me. This was done. However, it appears that during the buffing, it appears that too much of the paint came off and left two small marks on the bumper. When Mark brought the car back to me, I pointed the two small marks on the bumper to him, which he denied was caused by the shop. Two other people came and look at the bumper, and they both denied it was their fault. When we looked at the pictures, there was no evidence of any scratches to the bumper when the vehicle arrived at the shop. This showed me that the personnel at ABRA Body Shop is dishonest. If they lied for such a minor incident, what would they do for something much bigger. I would never recommend this franchise to anyone looking for body work. Good luck.
4/6/2018
James D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Valet service wandered the entire experience better
3/31/2018
Pamela S. VERIFIED CUSTOMER
Vehicle Make : GMC
They did a great job and kept me informed every step of the way. Great staff I will use them again but hopefully not too
3/30/2018
Dorothy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service good staff members.
3/29/2018
Henley.todd Henley,tara. VERIFIED CUSTOMER
Vehicle Make : Lexus
Body work looks great. Very nice having the rental car pick up service