This experience was absolutely stress free. Abra was ready for me, meaning the paperwork was prepared. Brittany was the representative assigned to my claim. She was fantastic and kept me informed through the whole process. Definitely a five star operation.
11/17/2018
Sherman A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kept me informed on the status of repairs and when vehicle would be ready work
Performed really looks good
11/14/2018
Wakeitha E. VERIFIED CUSTOMER
Vehicle Make : Mercury
Shop was needed for my Veh, and I was told by Seth the manger it’s from a recall on my power steering not the loss I was involved in. I explained to Seth my local Ford dealership complete the repairs for the recall. After the loss my power steering went out the following day, now I’m having to summit the documents to my insurance company USAA. After receiving a call from their estimator saying the supp was denied due to it being a recall on my power steering when I communicated to SETH that the recall was repaired. This has caused me a huge inconvenience, being left without a veh to drive to work. Also now having to pay for Rental our of pocket since I don’t have reliable transportation. I’m well aware that it’s completely up to my insurance career to approve supp, but it’s is also the Body shops duty to communicate the correct information. I was very disappointed in the services.
11/11/2018
Cassandra M. VERIFIED CUSTOMER
Vehicle Make : Acura
It was quick and easy. The staff was very nice. My car looks great and was very clean when i picked it up!
11/9/2018
C D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Because of your error (hair in paint and not replacing the wheel well) in fixing my vehicle in a timely manner. My Insurance company failed to pay for 2 days of rental car fees. So yes, I'm very unhappy with abra and usaa Insurance.
11/8/2018
Wendy M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy with the work on my car! Thank you for a job well done!!
11/6/2018
Leo S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding job! Third time that I have used Abra and they have done a superior job every time. Job well done! Thank you!
11/3/2018
Willard B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Tony made our experience easy and seamless. Great work, very impressed!
10/30/2018
Harry G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Tony and the front desk staff are kind responsive and professional. Great team with a down home feel
10/29/2018
Delancey T. VERIFIED CUSTOMER
Vehicle Make : Honda
Brittany was awesome!!
10/26/2018
Alma M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kept up to date on the work the was being performed, cost and timeframes for completion. Very professional staff also.
10/25/2018
Jerry K. VERIFIED CUSTOMER
Vehicle Make : Honda
Did a great job of communicating
10/21/2018
Michael P. VERIFIED CUSTOMER
Vehicle Make : Audi
I am 100% satisfied with my experience at ABRA Newnan, Ga. The staff including Jasmine, Megan and especially Seth took a personal interest in making sure my vehicle was repaired the right way and that I was happy. I appreciate their hard work and offer a wholehearted thank you to them.
10/20/2018
Belinda L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job I am very pleased with the car
10/20/2018
Quanteria F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The service in Newnan was great! Very professional. Xavier, and Brittney were personable and everything went as promised. I got my car back a day earlier just before the weekend. Awesome!
10/18/2018
Renee P. VERIFIED CUSTOMER
Vehicle Make : GMC
I enjoyed my experience with Abra. Everyone was very friendly and helpful
10/12/2018
Unique M. VERIFIED CUSTOMER
Vehicle Make : Dodge
The customer service was great! Brittany at the front desk was very helpful and friendly.