Abra Auto Body Repair of America - Newnan

I have to say that I originally booked with Abra because they are supposed to be the best in body work. My family and I have used them before, at least twice on my previous vehicle. The staff is very friendly and helped make the process relatively easy. Dawn was great to work with and kept us informed of the status of my vehicle. At first, the car seemed fine- it had a few places on the hood where the paint dimpled, but I accepted that as a normal part of the repair process. However, once getting home I realized that the left fender that was repainted already has a ding on it. Maybe they did not paint all the way down, but a newly painted fender shouldn't have a ding on it. I got over that, but upon further glance I realized there is a circular mark on the side of the hood repainted where it looks as if something was set on it. This is a relatively minor thing you cannot see if not in bright light, but why should a day old paint job not be perfect? Then, I noticed that scratches were on the right fender of which they did not even work on that are more noticeable as well as new dings. I could get over the circular mark on the newly painted hood as a poor paint job, but new scratches on the right fender that they did not even work with are inexcusable. I am happy to have my original problem fixed, but I came out with more scratches/dings than I had before coming in and a sub-par paint job on the hood. Needless to say, I will not be using Abra again, and I will complete online reviews regarding my experience. My family is in the car business with both General Motors itself and Southetowne, so needless to say, we are disappointed and will not be recommending Abra.

The lady that called every couple of day's was very plesant and efficient yet thorough- I was do impressed with her that I have ABRA coming Monday to my house to replace a windshield on a another ther car.

All good here

Everyone did an exceptional job of keeping me in the loop and the work made my car look like the accident never happened. I give them a solid 10!!

Appreciate everyone involved with repairing our Toyota! All seemed to care about the job they were given! Thanks to all! Betty

Scott did an excellent job communicating and answering all of my questions. The work was completed in time and everything looked great. If I was starting up an auto repair shop I would want Scott on my team.

Thanks for a great job!

Ginger and Scott both did a fantastic job keeping me informed on repair progress. I will recommend Abra to friends and family.

Thank you for everything

Scott Ashmore kept me informed on the progress of my car repair. In the week that my car was in the shop, I received 9 texts and spoke with Scott 4 times on the phone regarding the repairs being made on my car. I would definitely refer my friends to ABRA and would also like to thank Scott for his professional customer service!

As all ways great job

Very professional. Amazing customer service!

Very pleased ????

Everyone was super nice and very helpful I'm very satisfied with my results on my truck and I would come back again I'm going to recommend anyone I know that needs body work to come there

Due to extenuating circumstances during the repairs, my car had a bit of an extended stay with Abra. I was not happy, but Tony the GM extended himself to make things right. Dawn kept me updated and Ginger was a sweetheart. I respect the way Abra conducts business. Thumbs up to the fine folks there.

Well done. Appreciated the timely and consistent communication.

Thanks

My truck looked Great and finished by date promised. This is my second time using Abra Auto Body & Glass. They do nice work & the staff are very friendly & helpful. Thanks a million! Brent

Everyone was friendly and professional.

Ms Dawn kept me updated on all parts of the repair.when you get a call that helps mind rest and focus on other thing .Great work