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Real Reviews from VERIFIED CUSTOMERS
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work done was great. The assistance from the staff was excellent. I am very satisfied.
12/23/2017
Patricia P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff very friendly and helpful. Quality of work exceptional.
12/21/2017
Jean C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will recommend Abra auto body and glass to my friends or family in regards to your high quality of work.I was so excited when seeing my truck looks like new again.Thank you guys.
12/16/2017
Mary W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Told car would be ready Tues afternoon, but was notified at 6pm that car wouldn't be ready till next day. A heads up earlier in day would have been nice. Otherwise everyone was super! Thank you for a beautiful job!
12/14/2017
Bipul S. VERIFIED CUSTOMER
Vehicle Make : Honda
The gentleman from Abra, Mr. Martin, was very pleasent. The entire process from drop off to puckup was seamless. I received continuous update from him regarding status of the repair. Even before I brought my car to Abra, another associate, Ms Ketty, was instrumental in arranging a rental car for me. Overall, the whole repair experience was great.
12/6/2017
Latonya H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication structure to clients on status.
12/6/2017
Jevon J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job!
12/3/2017
Oliver D. VERIFIED CUSTOMER
Vehicle Make : Ford
Good work.
11/30/2017
Louise D. VERIFIED CUSTOMER
Vehicle Make : Honda
We really appreciated the updates and status reports of our car repair. The work was completed in a timely manner, the rental car process was so efficient, and the repair work is stunning.
11/17/2017
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone is friendly and the constant communication helps me know my car is being worked on and in good hands. Thank you especially to Tara who carefully scrutinized what I needed done to make sure I got a great deal.
11/15/2017
Kevin J. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional job. Everything completed to our satisfaction. Our first time using Abra, but it won't be our last.
11/11/2017
Mary H. VERIFIED CUSTOMER
Vehicle Make : Honda
This is my second time coming to the ABRA Lawrenceville location for vehicle collision repairs. This time around, however, the damage was much more extensive, involving body, structural and suspension damage after being hit by a semi truck, necessitating 35 days in a rental. Martin Vaughan is the hero in this long process, constantly making sure all work—whether done in-house or subbed out—was done to exacting high quality standards. Additionally, he patiently explained the how and why of each step or delay along the way. I felt like he had my back the whole time. The frustration of being out of my car for so long was made much more palatable with being able to trust Martin’s judgment, experience and follow-through from start to finish. I also appreciated new general manager Chris Valencia offering to help soften the blow of my immense out of pocket rental expenses even though ABRA wasn’t responsible for the delays encountered. His determination to create a good customer service experience was quite evident and I am so very grateful for that. I would definitely recommend this ABRA location to friends and associates without any hesitation.
11/11/2017
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Acura
Thankyou very much for your service
11/10/2017
Andre M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very professional staff!
11/8/2017
Werner S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Front desk the best repair the best all around the best ty
11/4/2017
Jana K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vehicle was cleaned and vacuumed very throughly- not expecting that- it was a nice surprise. Body work looks great and matches perfectly with the rest of the paint job. Thank you!
11/3/2017
Lauren J. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for fixing my car quickly and keeping me updated!!
11/3/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
Did exactly what they said they would do, work and time.
10/20/2017
David L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent work!
10/14/2017
Mirna M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service
10/5/2017