They called me to let me know of the status of the repairs and they were very nice and the repairs were done in a timely manner.
9/30/2015
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Honda
I like and appreciated the frequent touch points. Great customer service.
9/30/2015
Rajendra R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good customer service. Thank you.
9/29/2015
Steven G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team was courteous and professional. I was told the expected completion date and the text system kept me informed every step of the way. My sons car was completed on time and the work done appears to be excellent. When we picked up the car, one of the guys showed me some pictures of the process involved to fix the car. I don't know about other customers, but I believe providing photos at certain key juctures of the process would be nice to include with the text messages. All in all our experience was great and I would definitely recommend the Cobb Pkwy location.
9/27/2015
Douglas N. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service. Good experience overall.
9/26/2015
Jaime Wright. VERIFIED CUSTOMER
Vehicle Make : Ford
Your customer service was awesome, you have very wonderful employees, and I was very satisfied with the beautiful job that was done on my van. Thank you very much! I will recommend you to all of my friends and anyone else who needs body work done. Y'all are awesome! Thank you again!
Sincerely, Jamie Wright & Sherwin Williams
9/26/2015
Diane S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service! Car looks great.
9/26/2015
Erin R. VERIFIED CUSTOMER
Vehicle Make : Ford
Efficient and friendly service with excellent communication and updates. I enjoyed my experience with Abra and would happily recommend their services.
9/26/2015
Paul R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
From start to finish everything was wonderful
9/25/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very fast kept me statused by text. Like that
9/25/2015
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything was great. Everyone was fantastic, with the exception of Debbie- the front desk rep. She wasn't horrible, however, not the type of personality I would expect to have or see for the first person you deal with at a high end repair shop such as yours. A little too gruff. Not warm and fuzzy at all. More of a behind the scenes person in my opinion. Saw her deal with some customers who had some easy to deal with issues and she didn't handle them with care, and while she helped them in the end, she made it 100 times harder than it had to be. Other than that, everyone else I dealt with was truly professional and a pleasure.
9/25/2015
Oksana M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service!
9/25/2015
Olaf G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The whole team at Abra was phenomenal , I was kept updated almost every day about the process of my vehicle, and even though there was Further work needed done to my car after I picked it up and was taking it home, due to an internal issue, Abra took it care of the situation , and started working on it again immediately; my first time taking my vehicle to a car shop, and I don't think I will ever take it to any other place. Highly recommended to anyone.
9/21/2015
Anice J. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very pleased by the constant attentiveness and updates from Abra about the work being done to my van. I felt confident and safe. When in my situation I couldn't think straight and they took over and I didn't have to do a thing. They invoked complete trust and I was able to breathe.
9/21/2015
Veronica And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service
9/19/2015
Brian H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks for keeping me informed throughout the repair process and for making this as easy as possible,
9/16/2015
Mahmaz P. VERIFIED CUSTOMER
Vehicle Make : Volvo
I was very satisfied with the job.
9/12/2015
Renee H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Constant update on the status of my car was awesome.
9/12/2015
William B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a small issue with bumper sensor! But Paul took care of it!