I was not made aware of the extension of time due to turn signal cover change until Tuesday which was the first possible day that I was told it might be done. All previous text messages indicated that things were on schedule which I thought would be Tue or Wed. I am alright with a setback because things happen, but would have liked to have been told as soon as it was known that there would be a delay. Otherwise, it was a good experience and the work looks great.
9/17/2016
Brandy R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was fantastic Robert was a saving grace and made not having my car so much easier I wasn't worried at all that it was being done properly Mrs Debbie up front was so helpful and always a perfect representative of customer service and just knowledge in general
9/6/2016
Laura L. VERIFIED CUSTOMER
Vehicle Make : Ford
A job well done. Thank you.
9/6/2016
Wendell W. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent customer service every step of the way. Top notch work. One of the best customer experiences I've ever had anywhere.
9/6/2016
Victor M. VERIFIED CUSTOMER
Vehicle Make : Nissan
ABRA team did a great job of working with the insurance company & of keeping me updated on the progress of the repairs.
9/2/2016
Addollah K. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took longer than I expected.
8/31/2016
Janet C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your amazing and attentive customer support. I felt like our car baby was in such great hands the entire time.
8/31/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I like to 1st start off by saying thank you!!!! I would really like to recognize RON for keeping me updated as he said he would, kept me posted and even apologized for calling me when I was sleep ( he didn't know lol) I said I should apologize for not being there to answer your call. But all in all great job for all hands that were involved from the time I walked in, I truly appreciate you all, and again a big Thank you!!!!
8/26/2016
Gary S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very fast turnaround
8/23/2016
Keith M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good
8/23/2016
Selinda P. VERIFIED CUSTOMER
Vehicle Make : Honda
This was one of the best quality Services that I have ever received on my car. The customer service was very professional and I received up-to-date feedback on the status of my car. I would definitely recommend this company as well as coming and if I ever have a problem.
8/22/2016
Danuta J. VERIFIED CUSTOMER
Vehicle Make : Toyota
EXCELENT
8/22/2016
William B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was kept in the loop regarding the progression of my car repair. They are always courteous and professional. I will have no problem referring my friends and family. Thank you Abra
8/20/2016
Kirk &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ron was excellent as well as the front desk person
8/17/2016
Erin B. VERIFIED CUSTOMER
Vehicle Make : Nissan
N/A
8/16/2016
George M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service. Excellent periodic status. Excellent car repair.
Thanks for making our car like new.
8/13/2016
Bruce O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Good job. Very nice representative
8/8/2016
Terri I. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Robert did an excellent job of keeping me informed during the process. It went a long way to reducing my anxiety. I would not hesitate to recommend Abra to anyone who is looking for repair service.
8/6/2016
Mcallister I. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car was not painted properly and the sticker placed in the bumper has bubbles. This shop was refered by a friend the day I dropped my car off two other people were returning here cars for similar issues. That should have been a sign. The paint on my bumper looks like orange peal. Worst paint job I have ever seen. I'm certain it will be redone or corrected and turned jn under the year warranty which is given. Sounds like a bad work practice or insurance fraud. I should not have been contacted until the car was fixed correctly. Certainly Abra does not want this type of working coming out of the shop. This is not ok on any level and if I have to have it fixed else where I will certainly bring the bill to Abra.
8/6/2016
Paul C. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely outstanding service amazing work I recommend Abra to everybody. They say where they were going to do I got it done in the timeframe that they quoted me absolutely great