I'd like it if the agents could choose where to hide keys for after-hours pickups. I got every voicemail left, and every automated text message that could have been customized to inform me of the secret location, but I was unable to use the phone before the office closed. I appreciate their attempts to reach me, though.
7/14/2017
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Yes, John was a pleasure to work with. He kept me updated every step of the way while my car was in the shops possession. I'm very satisfied with the results!
7/12/2017
Brian L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great service and my car looked like new again!
7/11/2017
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The Service Tech Amanda was very thorough. She kept me updated with the entire process. She is amazing and took very good care of me.
Thanks Amanda
7/10/2017
Tom D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional and kept me informed every stwp of the way.
7/10/2017
Stacey B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The rep during the initial intake was very polite and accommodating. Her name escapes me, but she was listening to Beyoncé. (Lol) she helped me set up a rental when I was prepared to stay because I thought the repairs would only take one or two hours. I was completely blown to learn that it took five days and the cost, but thankfully issues were addressed that I would have otherwise not have known about.
7/7/2017
Patrick B. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome
7/6/2017
Felix O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work
7/5/2017
Kahil S. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very happy with the customer service abra provide.
7/2/2017
Ha Y. VERIFIED CUSTOMER
Vehicle Make : Honda
John is amazing and so is the entire staff!!! Please never change!
7/1/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
All work was professionally acomplished. I commend your employes
7/1/2017
Denise H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Rep Jon Elkins made my repair journey
an excellent experience. His kindness and
professionalism calmed me and made me feel
my vehicle was in good hands.
Thank You!!
6/30/2017
Salena P. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff at Abra made me feel like family. I really appreciated the way that I was treated.
6/30/2017
Marcus C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great Job
6/29/2017
Edward B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was excellent and the team was very professional, especially Amanda.
6/24/2017
Gary G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service was great. I was well informed on the progress of my vehicle's repairs. And the result of the work exceeded my expectations. I would use ABRA again and recommend it to a friend.
6/23/2017
Rhonda W. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional group. I give everyone a 10! Plus they were very organized in their approach
6/22/2017
Jd F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jon and the team at Abra in Marietta are awesome. Customer service was excellent! Thanks again Jon!
6/21/2017
Linda H. VERIFIED CUSTOMER
Vehicle Make : Ford
Amanda is great ! And has been working very hard to get everything fix . This wasn't your fault it's the insurance company. There was only one thing wrong with your repairs. On the drivers side back bumper the person that stole my car had backed into something and it was not fixed. But it was painted over and the paint is cracked.
6/21/2017
Hazel A. VERIFIED CUSTOMER
Vehicle Make : Buick
Great quality work an excellent customer service. My car looks brand new. I would recommend ABRA to anyone.