I was contacted one time during the 30+ days my vehicle was at Abra. Chris never called me to give me updates and would not return my phone calls. I had to call once a week during work to get updates. They kept delaying the time my car would be ready. My rental was up after 30 days and it went over a week so I had no vehicle. Abra offered to pay for a rental but no one called to set that up with me. I am very disappointed seeing as how my instance company referred me to you guys. I will NEVER use your shop again.
1/23/2018
Carl L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was well informed and contacted everyday
1/20/2018
Yolanda R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Car was dirty when I came to pick it up, I had to ask for it to be cleaned???. Was not called when estimate changed. Feel very disrespected by these events. Bad customer service
1/20/2018
Valerie T. VERIFIED CUSTOMER
Vehicle Make : Honda
The service to my car was very well done. I appreciate Brian keeping me updated. A special thanks for having my car ready a day early.
1/19/2018
Marnie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional kept me updated
1/17/2018
Dana H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Brad was very attentive and kept me in the loop all the time. The entire staff was courteous and helpful. They handled all communications with the insurance company and finished my car in an appropriate time span. I highly recommend them.
1/14/2018
Satonya T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brian was amazing!
1/13/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great work! Very pleased
1/12/2018
Norman D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jon Elkins was great. Communicated regularly and thoroughly.
1/12/2018
Deborah G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jon was very accommodating to our schedule when taking the car in. Then kept us informed throughout the process and always delivered on his quoted times.
1/9/2018
Nikolay B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes , they did everything perfectly
1/7/2018
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jon was awesome.
1/6/2018
Warren J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Just an easy "group" of people to "work" with.
1/5/2018
Melissa P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Brian was very helpful and always sending me an update on how my car was doing. He and the whole team at Abra were very professional Kenisha helped me with my bill. I think that Abra is one of the best! Thank you so much ! Melissa P
1/1/2018
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing service. Tanesha goes above and beyond. She is a true gem!
12/31/2017
Dustin W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Such a fantastic job! So glad to be out of that rental car, and they returned my vehicle to me washed and detailed! 100/100 will refer friends!
Thank you!
12/31/2017
Arya Praseto. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very satisfied and impressed by Jon Elkins customer service. What amazed me is that he was very detailed when inspecting my vehicle. He is very friendly and delivered his service as promised. I definitely would highly recommend Jon. Thank you!
12/31/2017
Michael O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bryan was terrific. He explained the process clearly and answered all of my questions. Bryan was extremely couteous, professional and kept me informed at every stage of the repair. I will recommend ABRA to anyone who needs repair work done.
12/29/2017
Markeze M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for keeping me updated with my vehicle on a weekly basis. Brian did a really good job of that. Thank you