Brought car home immediately following retrieval to find scratches on the roof, trunk, down side of car on NON affected side. It appears maybe car not wrapped or protectes during sandblast??? Bubble also found near headlamp clearly visible. Will be calling today to discuss with someone.
4/5/2017
James N. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes the workman ship was. Very good thank you
4/4/2017
Damen F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Outstanding Job!!
As finally got a chance to hand wash my car, I think the work that was done on my door was the best I have ever seen. Also, when I came to pick up my car the customer service was the best as well. Positive attitudes throughout the entire establishment. I WILL BE BACK!
4/2/2017
Julie M. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team has worked with me before. I have ALWAYS been 100% satisfied. I recommend you all whenever I can. I do not feel you rip me off nor the insurance companies. Your team members are personable and professional. Your facility is clean which says a lot about what kind of quality you will put into the job. Your turn around time is always amazing to me. Thank you once again for your service.
3/30/2017
Dennis A. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful job . Car looked brand new. Extremely satisfied with Royal auto's workmanship
3/25/2017
Jason B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you i will continue to use royal auto works anytime i need body work done
3/23/2017
Heidi W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was very pleasant and helpful! I LOVE the text and email confirmations as well as the total involvement with followup. Then you washed and waxed and cleaned my car?!? I love this place if EVER I need another repair I am coming here first!
3/20/2017
Shawn F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything went great and the service was awsome !
3/14/2017
Deborah A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very quick response and excellent work. So happy I brought it to Royal Auto Works.
3/13/2017
Damon D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Had asked to have some additional work done to my vehicle outside the insurance claim and they failed to do it as requested. This created additional inconvenience as i don't live in the Front Royal area. Otherwise I was satisfied with the work and experience.
3/11/2017
Carmine A. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was excellent. Thank you
3/10/2017
Ruth S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job, quick service, very friendly people. You can't ask for more!
3/4/2017
Rosemary R. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole experience was A-****! You exceeded my expectations on all fronts. I was happily surprised that you not only fixed the damage but also cleaned and waxed the car! Would that all businesses served their customers a such a high level.
3/3/2017
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Ford
Terrific service quick turn around high quality repair i would recommend them to anyone
2/25/2017
James R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks great and they we're very polite and got it done in no time thank you guys.
2/22/2017
John H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Couple scratches on passenger side will try to buff out in 30 days everything else seems to be good good job on paint match car looks good
2/15/2017
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very nice work. Hopefully won't have to, but if needed would absolutely use you guys again
2/14/2017
Erica K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful service, polit and work done in good time.