Abra Auto Body Repair of America - Pueblo West

It was a great experience from start to finish We were kept up to date on the progress, and we had some input on type of parts. Excellent customer service great employees.

I am satisfied with the work that was done on my Honda. It looks brand new again. I'm also happy with Tina my representative. With all that said, I'm am unhappy with one of your receptionists. On the day of my appointment, I received a call at about ****:30pm from a women asking me if we could reschedule because "We are really busy and behind. We have a lot of cars that we have not even looked at yet." This made me feel undervalued as a potential client. I had set up my appointment about 2 and half/ 3 weeks beforehand, and to get a call like that roughly 2 hours before my appointment is unprofessional in opinion. I basically told her that poor planning on your part does not constitute an emergency on my part, and that I would be keeping my appointment. I had been in communication with the at fault drivers insurance and already had a rental vehicle set up to meet me at your location, so for me to have to contact the other parties involved would have been a nightmare. I unfortunately don't remember the women's name but I believe she was their when I turned in my car because while I was dealing with a very nice receptionists the other one walked away to talk; I'm assuming about me because she kept looking at me and my husband. Every one else I came in contact with was professionally and polite. I'm not sure why this women had it out for me just because I wanted to keep my appointment. I may not have been directly paying for the work to be done, but I still deserved to be treated with the same kind of respect.

This is the third vehicle we have had you take care of, and as before very impressed on the job you have done. Thank you!

Good work guys !!! Absolutely pleased

So happy with our repairs! Our truck looks better than when we bought it. Thank you for keeping us up to date regularly and for amazing service.

It looks as good as new

ABRA has good customer service and does good work. I place a lot of value on ABRA's warranted work. I even take non-insurance work to to ABRA.

Great job and great people to work with

The looked and smelled new again, Thank you ????

Repairs were completed with good workmanship and the staff was helpful and friendly.

Better communication with insurance companies on what the client is responsible for.

Everyone did a great job

Excellent service and communication!!!!!

Great job and done very quickly. It was great to get my vehicle back in better shape than I left it. The wash and interior cleaning was especially appreciated!

We were please with the customer service and the high level of professionalism. We would avail ourself of your services again

Everything was nice, simple, and to the point, wouldn't have wanted it any other way.

They did a great job and kept me updated.

Good

Please let the person that worked on my truck know that he did a great job he did an impressive job we appreciate the work he did.i hope all employees give 100% thank you

Loved working with chris