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Real Reviews from VERIFIED CUSTOMERS
Carol D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Really appreciated the updates about the progress of the repairs made to my car, and I was pleased with the final results.
10/2/2013
James R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The work was done expertly and the communication was prompt and consistent. Thank you!
10/1/2013
Theodre &. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything looks great
9/6/2013
Mark P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fast and easy, friendly service. Thanks!
9/4/2013
Ronald Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
10
9/2/2013
William /. VERIFIED CUSTOMER
Vehicle Make : Subaru
All the staff I encountered were extremely helpful and professional. I would definitely use Abra again! (Plus I live near this location so it was super convenient.)
9/1/2013
Anita W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris called me and gave me updates on the status of the repair on my car. I found that excellent customer relations. No surprises.
9/1/2013
Timothy O. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome service and professionalism throughout the entire job
9/1/2013
Michael H. VERIFIED CUSTOMER
Vehicle Make : BMW
Too many problems
8/28/2013
Julie S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Chris and the rest of the staff were fantastic! It was a wonderful experience!
8/24/2013
Susan C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks, Chris, for a job well done. Every thing went as planned with communication all during the work until complete. It looks good and altho expensive - it will be worth it with a lifetime guarantee!
8/17/2013
Kimberly V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job! Thanks!!!
8/17/2013
Janice T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Most of the work was commendably good and I would have been completely satisfied had it not been for a somewhat minor lack of attention when it came to adding the decal to the dark blue rear bumper. A few whitish specs were trapped between the decal and the bumper proper which, in my opinion, detracted from the overall look.
8/17/2013
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Lexus
2nd time my car had to go into the shop for the same issue. Not done on time and just ok quality.
8/15/2013
Lauren M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car had additional damage when I went to pick it up, and I had to go a few extra days without my car so Abra could fix it.
8/9/2013
Philip K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for getting the job done so quickly and so well. I apprecite you putting me in your schedule so soon. Kevin Kennedy
8/6/2013
Jodi D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am very happy with the work to the vehicle and the professional demeanor of the service managers that I dealt with. I was not entirely happy with the female I dealt with at the front desk. I believe that she deals with the same "type" of client , those frustrated by am accident or dealing with insurance agencies and therefore she herself is frustrated in general making customer service NOT her number one priority. She said to me on 2 seperate occasions that "I know, I hear that from everyone... Or everyone has the same situation " and quite honestly, as a customer I don't care about everyone else's situation I care about my situation. She gave me false information about the rental car company I had to use... Saying they wouldn't cover my rental on days the my car wasn't being worked on... The manager who walked me around my car told me that was not the case . I think that maybe she just needs some extra help to handle the heavy workload or to learn a little about customer service. All we ( as customers) want is to feel our vehicles will be done correctly and in a timely manner and told in a positive way.
7/28/2013
Lorin J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Chris and Ryan and everyone! You made an awful car accident experience into fixing the car a therapeutic recovery experience!
7/20/2013
Lucile H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Friendly, professional and fast service
7/20/2013
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the frequent updates.
7/10/2013