Wayne is very good at making you feel comfortable and assured that things are going to be as planned. He is courteous, responsive and accommodating. He made my experience a great one!
6/11/2017
Constanze M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Wayne was awesome, super friendly, always called to update status on my jeep!! The receptionist was super friendly & nice as well(don't remember her name eek she was the one that helped me both- dropping off & picking up my jeep).
DJ-
6/10/2017
Steven P. VERIFIED CUSTOMER
Vehicle Make : Audi
The repair is not finished. My windshield was damaged at the shop and it is being replaced tomorrow. I was overcharged and am still waiting for a refund.
6/10/2017
Gayla P. VERIFIED CUSTOMER
Vehicle Make : Honda
Edwyn did a great job keeping me informed and the work looks great.
6/2/2017
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication, great work!
6/2/2017
Laurie B. VERIFIED CUSTOMER
Vehicle Make : BMW
Liked the text updates
5/31/2017
Gurney P. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent Work
5/28/2017
Leslie F. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very happy with service and repair. I would definitely recommend them to others Hopefully I won't need them again, but would feel very comfortable returning. Communication was good. Extra effort appreciated.
5/28/2017
Tatum H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I've had my car repaired once before at another body shop and it wa nowhere near as good as the job Abra did. I am very happy. Thank you.
5/27/2017
Ann M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you so much for getting this fixed. I particularly appreciated that you didnt treat my one hour repair just like a full collision repair. It is important for companies to not treat customers like numbers on a spreadsheet. All companies should have flexibility even in busy times. If I ever do need a major repair, I will remember my great experience with you and your company will be my 1st choice. Your company and your particular branch because I originally walked into the location in Aurora on Abilene to ask if someone could come out and look at the plastic piece that was broken, they told me I could come back in three weeks for an estimate. And she wasn't nice. I stopped at your place and someone came right out without me asking. Thanks. Also appreciated Wayne's friendly and knowledgable help. And Katherine (i think) at the front desk was very friendly and helpful too.
5/26/2017
Davis R. VERIFIED CUSTOMER
Vehicle Make : Honda
Brian was so on top of everything. I really liked the constant updates through text. I was also told that this Repair would take 3 weeks but I think it was a week and a half. ABRA totally over delivered! The end result was great! Im one happy customer!
5/25/2017
Randi K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone at Abra was super nice. The work done on my car was done timely and looks great; however, I dropped off my car with 83,411 miles and when I picked it up, there was 83,466. Is it normal to rack up 55 miles while my car is being worked on?
5/21/2017
Rebecca H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vthanks for driving my car to my work! That was extremely appreciated!
5/20/2017
Laura B. VERIFIED CUSTOMER
Vehicle Make : Saab
Really liked being kept informed throughout the process!
5/17/2017
Angelo &. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Satisfied with the over all repairs. Great job.
5/17/2017
Todd S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Wayne and the front desk lady were awesome!!
5/14/2017
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Acura
Took over two weeks to have car repaired. The delay was due to a more extensive repair then what was seen during the estimate and waiting on an answer from USAA. Wayne kept us well informed and had Abra cover two days of my rental car charges. I appreciate it.
5/14/2017
Martin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone, especially, Wayne and Kathleen, were very attentive and caring. My car never looked better, they fixed the dents, washed the car and vacuumed inside, it looked terrific. They are special people, an asset to the company. I recommend them highly!