The customer service is amazing and the work is flawless!
3/6/2014
Todd S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
John and Jamie (pardon my spelling) kept me up to date on the progress of my repairs. They were always courteous and called when they said they would. I enjoyed working with your shop for the repair of my Mini!
3/6/2014
Greg W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ashley did a great job for me. Awesome customer service. Thx.
3/4/2014
Kelvin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Jamie, did a great job of keeping me informed, explaining the repairs and ensuring that I was satisfied with the repairs. Everyone at ABRA were very professional. If any of our vehicles need repair in the future, I'll bring them to ABRA. Thank you.
Kelvin Bright
3/2/2014
Dorse D. VERIFIED CUSTOMER
Vehicle Make : Kia
Wow where do I start? First off the paint job was horrible with a lot of orange peel left on the front bumper assy. Next, the rep drove the vehicle to the back without even letting the oil circulate within the engine when trying to do a quick fix; Then leaving us there for 20 minutes with no fix. Then I had to leave the vehicle overnight again for rework. Plus the vehicle was making a very loud knocking noise which wasn't there when we turned the vehicle over for repairs. And finally, we realized that gasoline was missing with levels down around an ****/8th of a tank vs. the original 3/4ths of a tank. Very disturbing when you consider that I was a repeat customer from some work done previously this year. Turn over is the only thing I can think off to be an explaination. I was happy with my previous experience but will never go back again. NOT A HAPPY CUSTOMER AT ALL; NEVER TO RETURN AND I WILL LET ALL MY FRIENDS KNOW NOT TO GO THERE.
10/31/2013
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Honda
Was always informed. Great service.
10/30/2013
Erin D. VERIFIED CUSTOMER
Vehicle Make : GMC
They were great, Ashley kept me up to date on a daily basis as to where things were in the process.
10/30/2013
Michael C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely friendly and helpful. I was updated regularly by text and phone. Thank you.
10/29/2013
Gloria P. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks
10/20/2013
David R. VERIFIED CUSTOMER
Vehicle Make : Nissan
the quality of the repairs, and your customer service have raised the bar in your business. This has been an outstanding experience.
10/20/2013
Kathleen N. VERIFIED CUSTOMER
Vehicle Make : Honda
Don't tell me it will be done on Saturday, then Monday, then Wednesday and then not have it done until Thursday. It's the getting my hopes up and then continually changing it. It **** and makes a stressful, cruddy situation even more stressful and cruddy.
10/18/2013
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and the car looks like new.
10/18/2013
Derek J. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job! It's nice to have our car repaired and looking good.
10/13/2013
Ramona D. VERIFIED CUSTOMER
Vehicle Make : Saturn
Text updates were great. Stephen was fabulous. Thanks!
10/10/2013
Erin L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everyone was friendly, professional, and awesome. It was the best time I have ever had getting a car repaired!
10/9/2013
Chris B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Overall great experience! I hope I never have to come back but if I do need repairs it'll be done at Abra.
10/5/2013
Nathannel T. VERIFIED CUSTOMER
Vehicle Make : Nissan
i liked feeling like i was your only customer, even though i knew you were all very busy with other cars. the attention to the little details... I've never seen that before.
...also your interior detailer was amazing. ...exterior was ok. the outside was SPOTLESS on the repaired area, but dusty and full of waterspots on the rest of the car. still good, but the inside absolutely surprised me.
10/1/2013
William F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks!
10/1/2013
Alesia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great. Service was conscientious and thorough. Especial thanks for sending it out in pristine condition inside and out.
9/29/2013
Daniel /. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service was impeccable and the work that was done on my car was simply perfect. Thank you so much!