Abra Auto Body Repair of America - Colorado Springs North

Amazing team to work with and such professionals! Highly recommended!

I cant say what there is left to improve for your shop. I have never been treated so well before at an auto body shop. I recommend you guys to everyone I talk to. Everyone was super helpful, courteous, and knowledgeable. ABRA gets a 12 out of 10 in all aspects of their business!!

Thank you so much! Loved every single person I encountered at ABRA

I really enjoyed the text alerts as well as the phone calls! Matt was incredible with his customer service!! I truly appreciate everything you guys did for me!! You went above and beyond!!! Thanks so much Cassie Tapia

From the moment we walked in to the lobby, to Philip delivering the finished car and taking the rental car back, and everything in between... it was a delightful experience. Your kindness, professionalism, attentiveness, the updates every other day by phone call and text, were so very much appreciated. We couldn't be more pleased with our experience with you. Thank you!

Very polite and efficient, the work is very well done.

Great communication.

Excellent customer service from Abra. Friendly and professional staff.

My Toyota looks great. However, I have to rate your total service at a 7 out of 10. On 12/11/15 I received a call that my car would be ready that day. Who ever called said Abra would call when it was ready. I told my boss that I would have to leave about 4:30 to pick up my car when ABRA called. I kept working till 6:30. ABRA did not call. Again, on Monday 12/14/15 ABRA called again and said the car would be ready and I should wait for a call to pick it up that afternoon. Again I waited and never received the call. Finally on Tuesday 12/15/15 I received a call. ABRA said I should wait for a call and that the car would be ready that day. I received the call that afternoon and Enterprise car rental drove me to ABRA so I could pick up my Toyota. You have in house communication problems. . If I had received my car on Friday 12/11/15, I would not have had to pay for a second week of car rental. I am out an additional 110.00 because I was unable to receive my vehicle as promised. If you want to send me any information as to why; my home address is David C. Cunningham 3550 Point of the Rocks Drive, Colorado Springs CO 80918-4878. My cell phone is ****-****-xxxx. If you call please leave a message. I am working 13 hours a day at the Post Office. Thank you for your time.

Always professional and courteous! Will always bring my cars here from now on.

Very friendly, kept us informed on the progress.

This was my first dealing with ABRA and couldn't have asked for a more pleasant experience. John Whitaker, General Manager; Ashley Congdon, Customer Service Rep; and Jon (sorry, I don't have last name) were exceptional!! Greeted me, explained every detail of work, daily phone calls and text updates on status of work, never experienced this much attention as a customer. Repair was done in minimum time with outstanding results. Thank you for such great employees who know how to make customers happy!!!!!!!!

You really care about your customers!

Amazing costumer service

They did great job on my car

My car looks amazing! Thank You!

Ashley was fantastic during my whole experience. She was very knowledgeable, and remained proactive throughout the time my vehicle was being repaired. My car was fixed within a reasonable frame of time.

The entire process was easy from beginning to end, especially for someone who has never been in a car accident. The staff was friendly and professional.

Ernie was fabulous to work with! It's obvious to me that Customer Communication and Satisfaction is the most important metric for your Company. Great job .....

Thank you for going above and beyond with your service and communications!!!