My truck was done on time and Jordan kept me very well informed through the process.
6/8/2017
Steve V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great body shop
6/7/2017
Mark L. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service.
Front desk personnel are AWESOME!
6/3/2017
Vonda C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job! Excellent communication. Car looks good!
6/3/2017
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding service! Excellent work done on my car! From the moment I walked in to the time I picked up my car I was taken care of with triple A service! Brian explained everything that would take place with the car before the work was done and did a walk around the car. I was notified with each step and knew what was going on and never felt like I had to call to see what was going on. The text messages were great! Brian walked me out to the car did a walk around and explanation what was done and how to care! WOW! I will happily refer Abra!
6/3/2017
Steven J. VERIFIED CUSTOMER
Vehicle Make : Jeep
The staff at ABRA,was very friendly and kept me informed on the repairs to my jeep. I am more than satisfied with the quality of work that was done and if I have to have my jeep ever worked on again, I plan on going back to ABRA!
6/1/2017
Steve V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
6/1/2017
Shaunna H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Pleasant employees, great job on car!
5/31/2017
Guadalupe R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Team and service was great!!!!! Totally recommend them. They made the whole process super easy
5/21/2017
Shandra B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you so much for your professionalism and text messages. We had a fairly negative experience at another body shop, so we were a little nervous. The staff is amazing and everything went great!! Thank you SO much for the positive experience!
5/19/2017
Jayne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great! Thanks so much!
5/18/2017
Jaymie W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything was great
5/12/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
The service and communication we're excellent!
5/8/2017
Kathleen W. VERIFIED CUSTOMER
Vehicle Make : Acura
Ernie was very good st keeping me informed of my vehicles progress. Thank you
5/6/2017
Kurby K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tha repair was done through another person's insurance and ABRA provided great customer service. Thank you.
5/5/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very impressed with the outcome of the Abra work to repair my car.
I appreciate the urgency with which Abra received the car, determined the necessary repairs, passed along the estimate to my insurance company and me and then to complete the repairs; 8 days including a weekend. Thanks.
5/3/2017
Sharon M. VERIFIED CUSTOMER
Vehicle Make : Acura
Ernie was FANTASTIC! The gals at the front desk (names?, sorry) were equally helpful! The on-site staff seemed to have a great rapport with each other, and that enthusiasm rubbed off on me, especially because I was dealing with an unfortunate accident situation.
I do need to mention that the insurance Hertz office I used was terrible. (Woodmen Road and Lexington.) That experience could put a dent in YOUR brand! Please look into working with that office.
Other than that, my Abra experience was wonderful.
I own a marketing agency based in Colorado Springs, so I'm taking extra time to give you "customer feedback."
Shari Martin
Smartinmarketing.com
4/29/2017
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was confusion over when the repair appointment was scheduled. When ABRA called monday to confirm the appt, your employee rudely informed my wife she had the wrong day in mind. Additionally, your employee was very dismissive of my wife's statement that the appointment was for tuesday. We find it hard to believe that we would have made an appt for Wednesday because that is the one day of the week we would *not* schedule a morning appointment. (P.S. Enterprise called on tuesday afternoon to ask why we had not picked up the car...).
I recommend you send email confirmations of appointments so as to avoid confusion.
4/29/2017
Douglas P. VERIFIED CUSTOMER
Vehicle Make : Saturn
I really appreciated the status text messages that kept me infirmed along every step. The quality of the work is outstanding and makes my son's "beater" look so much better. Finally, the office staff was very professional and friendly.
4/29/2017
Anthony A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ernie P. made our experience a pleasure from start to finish. I felt confident the work would be done with quality. While I hope to not need these services again, if I do, Abra is now very high on my list of preferred body repair professionals.