Wow! Fast and efficient despite all the hail damaged cars in the area. Text messaging and phone calls kept me informed throughout the repair. This is my third wonderful experience with Abra. When I need auto body work, I come to Abra. Thank you Matt. Thank you Abra. And thank you USAA Insurance for introducing me to Abra.
6/30/2018
Michelle O. VERIFIED CUSTOMER
Vehicle Make : Subaru
While my car was being worked, I appreciated the consistent updates via phone calls and text messages regarding the work completed and how much more needed to be done. When I picked up my car, all dents from hail were removed. The hood and roof were replaced making the car look new again. The paint job was fantastic. The color exactly matched the rest of the body. Great job!
6/27/2018
Susie O. VERIFIED CUSTOMER
Vehicle Make : Mazda
I noticed today that a big hole is torn on the passenger side panel I was loading groceries into that side when I noticed it. I came over Fri but you were closed and so I will come over on Monday to show John.
6/24/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very well done. Thankyou.
6/23/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Not sure if you get the 1st one but I just wanna say that you did an outstanding job better than I would've expected in the repair looks at standing you did it on time he did it while keeping me informed and you did it In a very positive way map did an outstanding job as well as a front desk and on a scale of **** to 1010 would be a very deserving score
6/23/2018
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did a great job keeping me updated on progress for car to be completed. Very friendly and helpful
6/21/2018
Parker V. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt did a great job of communicating the work to be done. The team did a fast and quality job with my vehicle and I was kept aware of each step in the process.
6/21/2018
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly staff and constant communication.. appreciated it!
6/16/2018
Rebecca P. VERIFIED CUSTOMER
Vehicle Make : Honda
It went so smooth! I was stressed out for no reason they answered all my questions and completed my car super fast.
6/15/2018
Leslie B. VERIFIED CUSTOMER
Vehicle Make : Ford
Accidents are awful but you made repairs easy and did a great job in a timely manner. I was happy to receive the text along the way. I felt my car repair was important. I have recommended you and your location to our friends. Nice people doing good work.
6/15/2018
Brian B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The fact I received regular phone calls with status updates was extremely helpful and very much appreciated!
6/14/2018
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was looking forward to a completely washed and detailed car. Read told that you did that one finished. The bavk half was done but not the front. Inside vacuumed but that was all. Over all a good experience
6/13/2018
Robert M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was a pleasure to work with, from the beginning with Annie to the delivery with Monique! (Man, I hope I've spelled their names correctly!). The update texts were a nice touch, and funny. "Your jeep is happy." LOL.
6/10/2018
Phillip B. VERIFIED CUSTOMER
Vehicle Make : Hummer
Very satisfied with the way i was kept in the loop during the repairs. Monique kept me updated on any issues that came up and was very professional and offered opinion which were spot on. I was knd of hesitant at first but when i got the vehicle it looked like it had just came out of the showroom.
6/10/2018
Rafael G. VERIFIED CUSTOMER
Vehicle Make : Ford
Abra made the entire experience easy and painless. I appreciated being able to pick up and drop off the rental vehicle at the body shop and also appreciated the frequent updates. Thank you!
6/8/2018
Don B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Monique was very helpful and treated me with respect during the entire process. She kept me informed on any delays and what was being done to fix the problem.
6/7/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : BMW
Once Byron got involved everything went smoothly. My initial impression from the service writer was not great. Once the Assistant Mgr. Byron got involved it was all good.
6/6/2018
Cadi E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Monique’s customer service skills we’re outstanding! She did a great job handling the insurance issue I had and gave top notch service from start to end. It was a pleasure working with her!
6/1/2018
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for the ride home when I dropped it off as I wasn’t expecting to leave the truck there!