The repairs took almost three weeks for what seemed like a minor repair. When we brought the car in on Jan 24, we were told the repair would take only a few days. The car was not ready until Feb 13.
2/14/2019
Rich W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Well done!
Great communication! Love the email updates
2/13/2019
Brian S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone at Abra was great! The work on the car was done very well and I was called every day to keep me updated on the work progress. I will use Abra from now on and recommend Abra to my friends and family.
2/6/2019
Mario I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
great job
2/4/2019
Richard R. VERIFIED CUSTOMER
Vehicle Make : GMC
This was the easiest repair I ever done , very satisfied with the service and the work that was done.
2/1/2019
George K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'll have to return my car in the morning, the rear right blinker isn't working as it was before they replaced bumper.
1/31/2019
John M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great works
1/30/2019
James W. VERIFIED CUSTOMER
Vehicle Make : GMC
best auto experience ever!!
1/30/2019
Carla W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you so much. Our Jeep looks very nice, like when we bought it. We were very satisfied with your work and will recommend you to anyone. Thank you.
Carla W
1/29/2019
Angela A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks
1/29/2019
Tod B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The experience was as painless as possible, they kept us informed of all the progress and there was absolutely no run. i'd go back over and over. just hope i don't have to.
1/29/2019
Sheri W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job all! Excellent work on the car and the communication from the front office was great. Thanks you. My windshield has a crack in it that it didn't have when I dropped the car off, so I'm going to call you about that, but I don't know if that was something that could have been a result of the work that was done.
1/29/2019
Trenton T. VERIFIED CUSTOMER
Vehicle Make : BMW
excellent service from beginning to end.
1/28/2019
Ted C. VERIFIED CUSTOMER
Vehicle Make : Dodge
We had a situation where Abra offered no flexibility when I asked to drop my car a day late, but demanded lots of flexibility when the work took 10 days instead of 5. It was solved adequately after I spoke with a manager, but I had to cancel travel plans because loaner or rental cars were not offered when my car wasn’t completed.
1/26/2019
Delbert S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The quality of repairs looks to be very good and the finish of the paint is very smooth. My only thoughts during the repairs was it took 3 times as long as I was originally told. Perhaps in the future you might warn a customer things might take longer if the estimate was incorrect. Your staff was very polite. I do appreciate that. Thank you.
1/26/2019
Amber P. VERIFIED CUSTOMER
Vehicle Make : Ford
Jon was very kind and listened to everything I had to say and kept me up to date on the status on my car!! Thank you Jon!!
1/23/2019
Linda G. VERIFIED CUSTOMER
Vehicle Make : Subaru
they kept us informed on the progress.
1/22/2019
Carole G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Comoleted in a timely manner, received frequent updates, always treated with respect when called to check on car.
1/22/2019
Silvia S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was treated with dignity, courtesy, professionalism and kindness every step of the way. Due to the volume of your business, I had to wait a while in order to have my car repaired and while friends and family suggested I go elsewhere, I am so glad I waited! You were highly recommended by my insurance company and for good reason. Your staff is phenomenal! While I am grateful to your staff, the two that stood out the most for me were Jason my adjuster and Stephanie the receptionist. Extremely professional, knowledgeable, doing their jobs with pride. Thank you for a great experience.
1/18/2019
Debbie G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The repair was done sooner than expected and I was kept updated throughout the process.