The mobile glass repair never called back with quote for window regulator. Has to call Abra shop directly. Received quote from shop promptly but had to call several times to get part ordered and appt set up. When arrived to drop car off an employee had no idea I was at the front desk and was speaking about how they should cancel my appointment was rude about it until I announced I was the one she waa speaking of.
7/29/2013
Zina L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Bruce and Jamie, the customer facing team, were fantastic. I never thought I'd find a place that treats me as well as my VW dealership, but ABRA's team surpassed that experience, and that's saying a lot. They always made me feel like my satisfaction with their work was their top priority, and they were exceptionally busy. They made a rather unpleasant accident's aftermath a loy better than it could have been. I'm recommending ABRA to everyone I know!
7/28/2013
Dustin J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fast and very well quality repair
7/28/2013
Paul C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks
7/27/2013
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck was moved to a different shop and I had to contact the shop myself to find out the status of my truck.
7/26/2013
Linda L. VERIFIED CUSTOMER
Vehicle Make : Toyota
did a great job
7/26/2013
Alexandra S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Its annoying when you get rear ended and getting a car fixed Is inconvenient but this place was easy,fast and most importantly informative during the entire process
7/20/2013
Loretta C. VERIFIED CUSTOMER
Vehicle Make : Kia
the employees were very friendly and knowlegeable, the price was less then another place i had gone to, the bumper looks GREAT and less noisey. thanks for your quick job. well done.
7/19/2013
Onur K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was promised to receive my car back on Monday, July 15th. Paintless dent removal on my door was not completed properly and there was an extra layer of paint on the corner of my rear bumber that needs to be sanded out. I was asked to come back on Thursday, July 18th and the issues would be rectified within **** hour while I wait. I visited the office only to be asked to come back on Wednesday, July 24th to fully fix my car. I am relocating to Germany as soon as I sell my car and waiting additional 10 days to have my car fixed is not helping me at all!! I need to get my car into perfect condition ASAP so I can sell it without reducing the price.
Unfortunately this is my second time having issues with Abra body at Thornton,CO office. Excellent customer service, however the quality of the work that technicians do is extraordinarily poor!! Never seen them completing the job properly at once.
7/18/2013
Sireesh K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good and reliable service
7/18/2013
Debbora C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They were very pleasant and helpful.
7/12/2013
Troy A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Super fast and friendly service. Will use them again if needed
7/11/2013
Melinda D. VERIFIED CUSTOMER
Vehicle Make : Honda
Prompt, courteous, professional
6/28/2013
Kayla M. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was great!
6/16/2013
Gwen B. VERIFIED CUSTOMER
Vehicle Make : Honda
Bruce was great. So nice and I felt like he really cared about my car and me.
6/14/2013
Cindy J. VERIFIED CUSTOMER
Vehicle Make : Honda
I will never take my cars anywhere else! Thank you!
6/14/2013
Julie D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I have used abra in the past and know the work that is performed is excellent. I was very happy when the knsurance company I was dealing with suggested abra because I was going to ask to bring my car there.
6/7/2013
Steven A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome and so Very professional. No complaints!!
6/1/2013
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great service. Friendly and helpful
Car looks great
5/25/2013
Paula S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys rock! Customer service was great. My car looked brand new. And thanks for detailing the inside! No offense intended, I hope we don't need your services again, but if we do, we'll come back to Abra. Thanks again for the quick turnaround and keeping me updated.