Josh and Carlos were very professional and kept me informed through the whole process.
They are a great asset to Abra
7/9/2015
Salim S. VERIFIED CUSTOMER
Vehicle Make : Kia
Good job.
Thanks.
7/8/2015
Harold L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job. Carlos very professional.
7/8/2015
Patrick L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Having all representatives (Insurance, Rental, and Auto Body) present in the same office was very cool. The staff was trained, capable, and friendly. I could not be more satisfied with the service that I received.
7/7/2015
Cathryn M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service very professional
7/7/2015
Eric G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was a bit concerned about the Rental car situation.
When the appointment was made 3 months ago, I indicated that I needed a car. 2 months ago I called to confirm that everything was still proceeding and that I still needed a rental car. The Monday before I was to bring my car in, I got a call to verify that I was still coming in and that I needed a rental car.
The morning I went to drop my car off, the Enterprise agent on-site had no record of me needing a car.
I had initially taken just the morning off from work and had to end up taking the remainder of the day due to the confusion and lack of organization around this issue.
7/6/2015
Steven C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very professional. Kept us updated. Niki answered any and all questions. Getting into a car accident can be stressful and Abra made the experience as smooth as possible.
7/2/2015
Marilyn S. VERIFIED CUSTOMER
Vehicle Make : Fiat
Communication slowed down a little when there were delays but I am still a satisfied customer!! Great staff!!
7/1/2015
Doris T. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle received extended damage from being in your place. According to the manager it was a coincidence it happened while at your shop.
6/30/2015
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very professional and the general manager made sure that everything was perfect before we left the car looks great
6/28/2015
Terri R. VERIFIED CUSTOMER
Vehicle Make : Honda
It took longer to get my car back then I was quoted, but it looked real good!
6/25/2015
Robert S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would like you to put my front license plate holder back on my car when it arrives at your shop.Please call ahead and let me know when this can be done. ****-****-xxxx
thank you!
6/24/2015
Erik H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Was happy to have the car rental, insurance, and auto body all in the same location. You all worked well together which made it easy on me. Work looks good as far as I can see. Thanks!
6/24/2015
Karen W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Over 4 months to get vehicle into the shop for 2 days work is TOTALLY UNACCEPTABLE! Not given advance warning as to when vehicle would be completed then expected to drop everything on fathers day weekend to run down and pick up the vehicle on a Friday afternoon when we were already out of town two states away for fathers day! Then expected to pay extra days for rental vehicle because we could NOT pick up our vehicle on Friday afternoon.
We appreciate the fact that Abra Took care of this expense but did not appreciate the hassle it took to get that done.
6/23/2015
William F. VERIFIED CUSTOMER
Vehicle Make : Buick
I am having problems with the trim coming loose and I don't like what I was told concerning the clips that hold the trim on and the availability of those clips.
I have purchased the clips myself and I will be bringing the car back for you to install the clips.
Bill Fearheller
6/22/2015
Paul S. VERIFIED CUSTOMER
Vehicle Make : Toyota
good job thanks
6/22/2015
Rita W. VERIFIED CUSTOMER
Vehicle Make : Ford
Glass/windows were not clean from a paint residue. My front windshield was a mess. Still struggling to get it clean.
6/22/2015
Margaret A. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looks great! Job well done!
6/18/2015
Mark W. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs on our 2014 Ford Escape were done to perfection! The folks at Abra are just SO nice to deal with. We have a very rich red color to our car and I was concerned that the new paint might not match, but it looks SO amazing!! Thanks to everyone at Abra. Will definitely recommend you to anyone who needs their car repaired!!
6/17/2015
Scott L. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great job. Looks like it just roled off the show room floor.