The communication was fantastic. The customer service was spot on. I will definitely be bringing any future business here if needed. Thank you for the great experience!
6/3/2019
Adam J. VERIFIED CUSTOMER
Vehicle Make : Dodge
I refused pickup because the bumper didn’t line up. You quality control is terrible.
6/2/2019
Kuan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service that I received were all great and excellent!! Definitely satisfied and we come back to repair the vehicle if necessary.
6/1/2019
Bridget H. VERIFIED CUSTOMER
Vehicle Make : Ford
I was kept updated every couple of days. The work that was done looks great. They also washed and cleaned out my car which I didn't expect, so a special thanks there. I had been meaning to do that for a while so I know it wasn't a easy clean. Over all my experience was great and I would definitely recommend them and go back.
5/31/2019
Lisa F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
When I picked up my car one of my headlights brackets was busted. It was there for 2 weeks. I feel before someone calls to say the car is ready, they should check it out completely first.
Now it has to be re ordered and I will have to come back.
But I can say Jason was very kind. He has been great throughout this whole ordeal. Very informative. Answered all of my questions. Great guy!
5/27/2019
Kurt E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We are previous customers of Abra Thornton and continue to return even when it’s outside the area that we live in. Thank you to the staff and technicians that serviced our SUV. From start to finish information was accurate and transparent. A special thanks to Jason for leading us through the process. Wonderful job!
5/27/2019
Juan H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service . good quality job.
5/25/2019
Michael M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great Service>>>>>>>
5/23/2019
Carrie E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Receiving emails about the process is a great system! I do like to know a little more detail during the process though.
It all worked out in the end, but I didn't actually get a call when I was told I would. Instead I got an email 2 days later. There was no way to call in. Again any communication is great, but sticking to what you say is also very important.
Overall, everything worked out well. My car looks great and Abra seemed to do a great job with the work!
5/21/2019
**** R. VERIFIED CUSTOMER
Vehicle Make : Honda
Francesca was fantastic. She was more than accommodating and patient and I felt very confident in her hands.
5/15/2019
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very easy process. Repairs were great and everyone I worked with was helpful and pleasant to work with.
5/14/2019
Judith M. VERIFIED CUSTOMER
Vehicle Make : Dodge
My minivan looks great, it looks like a brand new vehicle. Thank you for your excellent work!
5/14/2019
Stephen T. VERIFIED CUSTOMER
Vehicle Make : Honda
No surpises. Explanations were clear and understandable. Timelines were reasonable and adhered to. Staff was cordial. Updates were very much appreciated. Took care of all arrangements with our insurance carrier. Rental car available on-site and at time of drop off. The repairs look fantastic and the fit is right on. We are completely satisfied. Excellent experience! Thank you.
5/13/2019
Scott S. VERIFIED CUSTOMER
Vehicle Make : Audi
Abra definitely cares about making a great first impression. Francesca was super friendly and kept in contAct with me the whole time. I was impressed with how fast the repair was done. I have never had auto body repair completed in three business days - super impressed by that. When I came to pick up, Francesca was super professional and nice. They had cleaned the car very well to top it all off. I would totally come back.
5/11/2019
Pete R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jason kept me informed a great asset to your company would refer anyone in need of repairs to there car.
5/11/2019
Kiandra H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved all the people and the beautiful work done.
5/11/2019
Charlene S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for keeping me informed thru the week on the process. My car looks great! Great work ABRA!
5/10/2019
Javier C. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service was great from the front desk and Francesca.
Thank you ,
Javier
5/8/2019
Peggy R. VERIFIED CUSTOMER
Vehicle Make : Subaru
ABRA tech’s were wonderful. My rear hatch is working like new. They also cleaned the washed the outside and detailed the inside of my car.
5/7/2019
Belinda B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the efficiency and job they did on my minor damage repair. I will definitely use ABRA Thornton in the future for any necessary repairs that I have. I truly appreciate the car wash and detailing of the car as well. Thank you!