Yeah was a bit annoyed when my all weather floor mats had been taken out of my floor board and was placed in my trunk. With it being rainy would had loved to not got water and dirt on my new cars carpet... Would had loved to been notified or..had them placed back we're they were ... Since I had no interor work done I can't imagine why they were taken out .
9/24/2017
Laura L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
9/22/2017
John C. VERIFIED CUSTOMER
Vehicle Make : Ford
Work was performed quickly; vehicle was ready ahead of estimated schedule. Completely satisfied with finished product. Experience was overall completely positive.
9/19/2017
Jaimie G. VERIFIED CUSTOMER
Vehicle Make : GMC
The process was very easy and I really appreciated all the updates and feedback along the way.
9/16/2017
Tonya E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Car has not been completed, but working with Tami and she is keeping us updated. We are in good hands with her and her team.
9/14/2017
Donna S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent communication, courteous customer service, convenient rental car accessibility and fantastic job. Nice to have my car back looking so pretty and clean, inside and out! Thank you!
9/14/2017
Deena M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A couple of small issues. There is a small area of the clear coat of paint (less than a centimeter square) that was rubbed off at the top of the drivers-side rear cab door. Also, the drivers side fitted mat is stretched, almost as if the emergency brake was stomped on repeatedly and whoever did it let his foot smash down on the mat, separating it and stretching it so it's no longer snug. One more thing...there was this residue (?) that was splashed on the drivers side window that, with a considerable amount of effort, finally came off.
9/9/2017
Matthew G. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything was quick and professional. The truck looks great and I appreciate the help.
9/7/2017
Brian M. VERIFIED CUSTOMER
Vehicle Make : Ford
The work done was excellent. My complaint is entirely about how long it took, several days past the estimated time. I wasn't kept informed, and it caused significant inconvenience to me. Again, I am not complaining about the repairs. I am completely satisfied in that respect, and I received a full explanation of what caused the delays when I finally retrieved the car. I tried calling several times to find out why the car wasn't ready yet, and got both conflicting and erroneous information each time.
9/6/2017
Janett C. VERIFIED CUSTOMER
Vehicle Make : Nissan
in the beginning of my contact with the thornton Abra shop I wasn't treated with a real professionalism in my opinion .The young woman who contacted me was rude a lot less than accommodating when asking about progress on my car .It was only when I started speaking with Tammi that I felt I was getting polite treatment and answer even if they were somewhat misleading.my real problem was with Jeff the shop manager who is very practiced at bending words.I finally let my son speak with him and things got resolved.
9/2/2017
Donna B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My cars looks great! This was the most effortless repair I have ever experienced. You people know what you're doing!
9/2/2017
Nathan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every one from the front desk to the final inspection were friendly and completely helpful with everything. And the repairs themselves were done quickly, and the highest standards.
8/31/2017
Keith V. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job!
8/30/2017
James A. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job from start to finish, more business need to adopt your model of customer service. It was an outstanding experience.
8/26/2017
Robert V. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely amazing service!!!! Car looks great and I was informed every step of the process!
8/25/2017
Robb W. VERIFIED CUSTOMER
Vehicle Make : Ford
I like that when I could see the bumper was off a bit. Everyone jumped in and in 20 mins it was fixed. No one bitched just got it done.
Fast, friendly great service.
Thank you so much!
8/25/2017
Mario V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Abra did an excellent job in repairing my 2013 Dodge Charger, it looks as if there was never any collision. Although the time it took to start repairs on my vehicle was a little unsatisfying
8/23/2017
Chris Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just really great, professional, awesome service from start to finish. I would recommend them to anyone. Thank you!
8/23/2017
Ramon O. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job!
8/17/2017
Nicholas K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I scheduled for my windshield to be to be replaced wile my car was getting fixed come to pick up my car and noticed it was not replaced I'm not happy about not being contacted or notified that the windshield was not replaced or given a call to set a Nother day to get it replaced but I'm am completely satisfied with the body work that was completed and I want to thank everyone who help me get my car fixed and the time it took was amazing definitely going to recommend everyone to take there car here