Abra Auto Body Repair of America - Thornton

Great customer service! Kept me informed all the time.

The only complaint I have is when I got back in my car, everything was shifted... my steering wheel was pushed all the way in and down, there must have been someone 15 feet tall driving because my driver seat was practically in the back seat, and all of my mirrors were in crazy positions. Considering that is my only complaint I’m very happy with the work that was done and everyone I worked with and spoke to was amazingly friendly! Thank you all so much! And tell the 15 foot driver of my car hello.

I love how my car was fixed like brand new. Thank you for a great job.

I had a good experience here at Abra. My only hesitation initially was that the reviews said there was lack of communication however I did not experience that. I really appreciated the updates via text message as well as phone calls that was really cool. I would refer somebody here and or service my car here again.

Job well done.

The car was great and wounderly clean and excellent

I really liked the way that you kept me informed every step of progression on the repair of my vehicle.

Absolutely the best experience overall that I've ever had. Everything was just so easy and taken care of and my car looks great! Thank you so much!!!!

They did an awesome job car looks like new again

Very quick and friendly

Extremely long process. Will not be returning

Everyone who had a hand in fixing my truck did a very wonderful job.. Thanks again for a job well done!!

I felt as though the repairs took way to long. Communication between ABRA and my insurance company were weak to say the least. Work could have and should have begun on the major pieces well before the supplemental work was approved by the insurance company. However parts were not ordered until Jan. 10, 2018 a full 22 days after I dropped of the car. When I dropped the car off I gave you a check from Geico for almost $7,000.00. When I picked the car up, I had to pay an additional $250.00 for a deductible that I had already paid to Satellite Auto Glass. Again, poor communication between you and the insurance company. Window stickers on the front window were taken off and not replaced, ie: Colorado Emissions sticker along with another sticker I had for a car wash. I am finding "fine" glass shards on the steering wheel and front dash. I have not had the time to check the rest of the interior. Because of the delay in starting the repairs, my allowance for a rental car ran out. Now to your credit, the Manager Jeff took care of the additional cost of the rental. It turned out to be one week additional time for the rental car. The quality of the paint job looks good, at least to my untrained eye. As for the quality of the repairs, that remains to be seen over time. All in all, I would have to say that if I had to choose a body shop in the future, I would probably look somewhere else.

The trax looked brand new when we received it back into our use. Thank you for the fantastic job your team did on the repair job.

Excellent!

I was called by Jason every other day or id receive a text message letting me no the progress of my car. I’m very happy with the work , customer service, a job well done. Thank you Jason and ABRA Techs

Tammy and the Geico representatives exceeded my expectations!! They both worked hard to obtain the parts needed for my car and had a four day turn around from start to finish! They both kept me informed on a daily basis as to what stage they were on all the way to the completion. Superior service!! Thank you!!! Tammy H

Abra is amazing, did a great job on my car and was fast and friendly. I will use them again and have already recommended them to all of my friends.

Great service Agent sent e-mails to me every day on the status of my auto repair.

Enterprise gave me a car that smelled like smoke that I had to drive all week, which was not pleasent to say the least. Otherwise, ABRA was AWESOME. You guys kept me up to date and did a great job and were extra friendly.