The staff went above and beyond with service. I took my car in for two minor, inexpensive repairs. The fixed those and repaired several other things at no charge. I might understand that service if I had a few thousand dollars of repairs but I didn't. Thank you!
7/11/2013
Michael V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Antoinette was very good
7/4/2013
Kelly D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very impressed with entire staff! Antoinette and the front desk lady (I forget her name) and Joaquin were all fantastic! I was crazy and stressed in the beginning but they all helped me through and it ended up being the best experience! They all deserve a raise, or at least recognition for really going above and beyond for me!!
6/27/2013
Anna V. VERIFIED CUSTOMER
Vehicle Make : Subaru
After talking to my insurance company and learning that Abra would be handling the repairs, I told a few of my friends. They both said how terrific Abra was. One even used the word "love". I couldn't agree more.
Anna V
6/17/2013
Elmer And. VERIFIED CUSTOMER
Vehicle Make : Subaru
The Roo looks great! Good as new. Thanks.
6/9/2013
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Honda
Catherine and Chris exceeded my expectations
6/7/2013
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service I received was outstanding. I am so glad that customer service is not a thing of the past. The repairs to my vehicle made it look new. I am a very satisfied customer!
5/30/2013
Sharon E. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was quickly established and accomplished as promised. Getting into a rental car was also quick and easy. My only question was if Enterprise was not my car company of choice, would I have had access to another company?
Thank you,
Sharon Gambrell Elms
5/27/2013
Katherine A. VERIFIED CUSTOMER
Vehicle Make : Ford
The extra work I asked for: fixing the hatch door wasn't done well. The fob no longer works. Polishing compound was left on vehicle.
5/26/2013
Jamie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you everything looks great and thank for cleaning my car.
5/26/2013
Bernadette A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you!
5/26/2013
Mansour F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely professional and courteous. I loved the updates and calls though out the process. Thank you for setting the bar on excellent service.
5/25/2013
Randall C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The prompt quality service exceeded al my expectations.
Thank you all
5/25/2013
Jeff J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brian was very polite. Paint work was beautiful. And done on time. Good job by Abra
5/13/2013
Jane R. VERIFIED CUSTOMER
Vehicle Make : Lexus
thank you for the great job done on my car, in the short time that you had my car.
5/13/2013
Tyler M. VERIFIED CUSTOMER
Vehicle Make : Toyota
whem i was initially called by the National Call Center i had asked them to contact my wife (gave them her info) as it was her car and i wanted to make sure the appointment worked based on her schedule. they never called her and i had to call back a few days later to make the appointment myself. local shop was great! no issues there...
5/13/2013
Maria R. VERIFIED CUSTOMER
Vehicle Make : Buick
Did a great job of keeping us updated on the progress of the repairs. Car looks great.
5/8/2013
Constance B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely, courteous, excellent service. The car was ready in half the time estimated. I'd rather never have another accident, but if so, I would highly recommend ABRA.
5/6/2013
Jarod W. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very satisfied. Car looks great! However my initial experience with Sandi was awful. I understand she is now separated from your company, and I can only assume that it is becuase she lacks the capacity for any type of quality customer service.