The paint job on the corner panel is not okay and the corner panel I hat was replaced does not sit flush with the car.
5/11/2018
Ken L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Aaron kept me updated on the progress of the repairs which helped me in planning my day/week. Got the vehicle a day early. Work done explained thoroughly. This is the second vehicle I have worked on in this shop and I’ve been very satisfied with the work and entire repair process.
5/7/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent! And repairs look great. I liked the daily followup, even if it was not done.
5/6/2018
Jake L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Slow as ****
5/5/2018
Alfred W. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs and customer service were very exceptional
5/5/2018
Theresa S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great communication and friendly staff, however when we went to pick up the vehicle we saw that the paint on the new bumper did not match the paint on the front bumper or the rest of the vehicle. There was also a line of paint on the black part of the bumper where it wasn’t taped far enough over. The original paint color was a candy apple red and the repaired bumper had a rust tone to it. We did not pick up the vehicle.
5/5/2018
Jerome K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff was extremely friendly, repair job looks great, huge surprise to have interior and exterior of car completely cleaned upon pick-up. We have no complaints and would recommend ABRA to everyone we know.
Only one suggestion: the text message updates were great way to stay updated, but a little more information would be helpful. Perhaps daily texts that work is "in progress" as we had a few days with no updates. Also, better clarity on finishing the job would have helped. We recieved a text that the car was almost complete, but didn't receive the "job completed" text until over a day later. We Kept changing our schedule to pick up the car. Eventually we just called the office to get more detail.
5/2/2018
Collis J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Updates were awesome return of rental easy repair time was awesome
4/28/2018
Catressa S. VERIFIED CUSTOMER
Vehicle Make : Subaru
The hood does not line up with the gaps on the side fender. Aaron was great to work with however. He took great care of me.
4/28/2018
Diana L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks good. Timely completion. Courteous staff.
4/27/2018
Kathleen V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very great and extra help with fixing my carboys and mirror thank all very much
4/26/2018
Doreen F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional. Keep you up to date and informed every step of the way. A pleasure to do business with!
4/21/2018
Karlene S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication as to what repairs needed to be done and when the repairs would be completed.
4/20/2018
Jimmie A. VERIFIED CUSTOMER
Vehicle Make : Nissan
We were charged $500 deductible and I did not have time to call USAA to sort it out so we just paid it. Abra should have made the call. Also, there are two black spots on the bumper cover.
4/18/2018
Samuel T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service was outstanding!
4/17/2018
Shannon F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great experience from start to finish.
4/17/2018
Danny S. VERIFIED CUSTOMER
Vehicle Make : Ford
Someone above the gm of the store needs to call me. ****-****-xxxx
4/14/2018
Leslie D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Communication and process were completely seamless! Fabulous experience.
4/13/2018
Robin R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great experience! You all made it easy. Thank you!
4/13/2018
Arleen A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Outstanding Craftsmanship. Staff is second to none, Friendly Professional and kept me informed on the status of my vehicle. The work was completed on time as promised. I highly recommend it ABRA to everyone needing the Services they provide.