The front desk and all of the staff are knowledgeable and friendly. I really appreciate the frequent updates on my cars progress. Had used ABRA before and will use again should it be needed.
4/17/2017
Donna M. VERIFIED CUSTOMER
Vehicle Make : BMW
A fabulous job was done in repairing my car, but i was a little disappointed that my car was ready on Friday and no one called me. I had to pick it up on Saturday.
4/9/2017
Cathleen J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate getting my car back Tuesday evening insyead of wednesday morning. This was exyremly helpful. The car looks great.
4/7/2017
Carolyn B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The work performed was great, and what a pleasant surprise the car was returned to us cleaned inside and out. Staff at front desk were very personable
and worked hard to make sure we had a top notch experience.
4/7/2017
Sarah B. VERIFIED CUSTOMER
Vehicle Make : GMC
Was informed along the way as to progress. Scott was fantastic and delivered my car to my house! Thank you so much!
4/2/2017
Thuy W. VERIFIED CUSTOMER
Vehicle Make : Lexus
You guys did a very good job, thank you so much! Thuy W
4/1/2017
Melissa S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have found extra parts in my back seat and not installed on my vehicle where they belong. I also had a decal on my back window that is no longer there "no work was done in that area" nobody even motioned that it was missing. When I picked up my truck I had to send it back right away because parts when hanging off and not installed properly. Also when I picked up my truck my service rep never even went over the vehicle with me.
3/31/2017
Matt S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication, repairs were great and done on time
3/30/2017
Lillian C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very professional and prompt to give updates.
3/29/2017
Candice W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys do great work, and the communication was great!
3/25/2017
Brent G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My customer service manager, Adelynn Betts, did a great job of keeping me up to date on the status of my truck. I would use her again to take care of my truck in a heartbeat. Thanks again for doing such a good job!
3/24/2017
Sean M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
3/23/2017
David L. VERIFIED CUSTOMER
Vehicle Make : Dodge
The QC at the Parker,CO location is in need of some work. The first time I went to pick up my vehicle the list of things not right were enough to have Eric the Manager say we need to fix this and make it right. Then two days later I got it home a noticed that the fron bumper seem loose. I ended up putting my truck up on ramps to find several things not right mainly the TPMS sensor wire was routed incorrectly right next to the swing arm of the supsention and found all 6 bolts holding the front end on were all finger tights and rattling. Not the best experience.
3/17/2017
Alexandra T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Aaron was very polite and such a gentleman! Very professional and wanted me to know the whole process of my car getting fixed.
3/17/2017
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire staff treated me with great professionalism and care in keeping me informed on all aspects of my vehicle repairs
3/16/2017
Andrea M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very pleased with the way the team stands behind the work done and willing to go that extra step to make it perfect thanks
3/16/2017
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Easy communication and friendly staff.
3/10/2017
Travis K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The front desk gals are wonderful! :)
3/9/2017
James B. VERIFIED CUSTOMER
Vehicle Make : Buick
Good job!
3/8/2017
Matt D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Incredible service through the front office and the mechanics. Car looked amazing when i picked it up and the inside of my car was cleaner than when i dropped it off. There was no shop smell at all. They really care about taking care of you at ABRA.