Esurance adjuster at your place of business was pretty rude when asked if they could call me back before if they knew it would not be done by 7. However, after an unpleasant conversation she did call me back shortly to confirm the repair were completed and I was able to pick up my car. So, when she called back she was very nice and polite.
8/24/2014
Cynthia L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great follow up by Randy! He kept me informed on progress.
Just had a terrible experience with the enterprise rental car people and car! Maybe you can switch to a different car rental place?
8/23/2014
Vic D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Works great. Thanks your help.
8/23/2014
Patrick M. VERIFIED CUSTOMER
Vehicle Make : Honda
I am totally thrilled with the body work, however I just noticed a problem with the drivers window. It use to go up automatically and now I am holding the control continually .
8/21/2014
Michelle B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Overspray on my door. The trim was repainted instead of being replaced. My bumper has some tacky white paint on it.
8/3/2014
Joe M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly and kept us up to date on repairs
8/1/2014
Sallie S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Abra rep would never give me an estimate as to when the repairs would be completed. It was very frustrating and made planning for transportation difficult.
7/27/2014
Terry M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Front office staff was attentive to my needs & concerns. My car was repaired within the promised time frame and I am pleased with my experience.
7/27/2014
Scott L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Not happy with the delay in the start of project
7/26/2014
Marianne S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good service and follow up
7/19/2014
Demitri K. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everything was good! Thank you for the great job!
7/13/2014
Kenneth B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Thanks for making my Pontiac Vibe look like new after the big hail storm! Thanks for keeping us updated several times a week throughout the process.
7/12/2014
Peter H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service. Awesome staff. And the job was done in a timely fashion.
7/9/2014
Julie D. VERIFIED CUSTOMER
Vehicle Make : Honda
1st class customer service. Thank you to all your staff for a jib well done!
7/4/2014
Lindsay P. VERIFIED CUSTOMER
Vehicle Make : Ford
Randy was great! The car looks great and the work was done quickly!
6/22/2014
Jim D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Third time I've used Abra, you've done excellent work each time. This time you just adjusted door hinges, and still cleaned the interior, washed it and cleaned the windows. Thanks for the excellent service
6/19/2014
Elaine H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you.
6/15/2014
Todd G. VERIFIED CUSTOMER
Vehicle Make : Honda
A very good job and thanks for cleaning the inside. Also a big thanks to Randy. Thanks again Lonnie Gibson