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Real Reviews from VERIFIED CUSTOMERS
Lorraine C. VERIFIED CUSTOMER
Vehicle Make : Scion
Couldn't have been any better. Thank you so much. Chris **** incredible!!!
8/18/2015
Melanie T. VERIFIED CUSTOMER
Vehicle Make : Hummer
Great work as always. Worked with me to complete different repairs, one involving a third party. Communication was not as smooth as I expected but still fantastic quality work.
8/15/2015
Annabel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exceptional customer service. I would not hesitate to recommend your services to my associates. Thank you!
8/14/2015
Charles S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Noticable paint overspray on the rear quarter panel. Also, it took almost 2 weeks for a minor repair.
8/11/2015
Richard B. VERIFIED CUSTOMER
Vehicle Make : BMW
Evwerone we came into contact with at Abra was professional, friendly and knowledgeable my car was repaired to my complete satisfaction and I would strongly recommend Abra
8/10/2015
Holly R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kim and Charlie were especially courteous, professional, and friendly.
8/8/2015
Debbie P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you
8/7/2015
Lynn W. VERIFIED CUSTOMER
Vehicle Make : Mazda
You did a great job keeping me informed of the progress of my repair. Thanks for all the updates and the repair work looks great.
8/6/2015
Irene P. VERIFIED CUSTOMER
Vehicle Make : Kia
Chris has a great attitude and is very professional in explaining the repair work done on my car. Thank you Chris for all of your hard work and keeping me informed.
8/5/2015
Chelsea H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
One of the female staff that called with updates was very unfriendly. Every time I heard from her it seemed as it she was being put out by calling me, and that she was annoyed. Also, when I called to return a call and figure out a time to pick up my car, I spoke with a different female staff member who put me on hold, then after at least 5 minutes, someone picked back up and then proceeded to hang up on me. I expected that since I had given my name and the reason for my call that after being hung up on that I would at least get a call back, but I never did.
7/29/2015
Debra G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really appreciated the consistent follow ups so I knew where things were at with my car. Kim was fantastic to work with! There was a snag in getting authorization for additional problems found and Kim did everything she could to keep things moving so I could get my car back. Thank you Kim!
7/28/2015
William W. VERIFIED CUSTOMER
Vehicle Make : Ford
My car is making rattling noises from back like door is ajar but it's not. I will call to bring in my car for you all to find the issue. My car did not make that noise ever in the 7 years I've had it. Kathy W
7/26/2015
Eric T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous staff and great customer service and results
7/25/2015
Mary L. VERIFIED CUSTOMER
Vehicle Make : Jeep
I really liked the updates. It was nice to know what was going on each day. Thank you
7/24/2015
Amy M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everybody was friendly and I was informed at all times. The quality of autobody they provided was excellent
7/22/2015
Troy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris was pleasant to work with
7/17/2015
Robert M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied. Great job. Great staff. Thanks
7/12/2015
Nancy T. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I was very happy with Randy and his updates. I was a little disappointed when I went to pick up my car and the seat wasn't fixed but happy that they allowed me to take my car with me and then offered to let me bring it back at a later date.
7/11/2015
Janice L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Exceeded my expectations. Nice job!
7/10/2015
Christy P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Needed to be better communication between insured insurance company and ABRA. I also gave plenty of notice as to when I was leaving on vacation, only to have to relinquish the rental car and my car not be ready. As it turned out, the night before I was to leave, the car is ready so "can you be here by 5 to get it?" I have a million last minute things to do to leave in the morning and I didn't need to deal with this. Very frustrating. I'm on vacation until July 10. Don't call me before then.
7/1/2015