Miscommunication around time to complete the repair
11/18/2016
Rosemary P. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the third time I have used this location and have been completely satisfied every time
11/13/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I was not pleased with the attitude of the advisor and their inability to get a necessary part to repair my car.
11/11/2016
John E. VERIFIED CUSTOMER
Vehicle Make : BMW
I really appreciated being kept informed through calls and texts every other day. Very impressive!
11/9/2016
Glenn S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service. Kept me informed every step of the way. Went above and beyond my expectations
11/9/2016
Janet A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job!! Needs **** minor adjustment
11/9/2016
Julia W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast, incredible communication, top service. Thank you!
11/5/2016
Mark L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Randy was great
11/3/2016
Wendy O. VERIFIED CUSTOMER
Vehicle Make : Suzuki
I really appreciated the consistent communication as my car was being repaired. I received updates often and had no doubt things were being handeled. The repair job looks awesome too!
11/3/2016
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keeping up to date with the status on my truck through emails and text was good
11/3/2016
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service, excellent work. Very friendly staff!! Would definitely use the again and recommend them highly!
Thanks Nikki
11/2/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job! You kept me completely informed every step of the way and I like that very much. I also greatly appreciated your detailing my car for FREE! Thanks!
11/1/2016
Lora P. VERIFIED CUSTOMER
Vehicle Make : Ford
Extremely professional and helpful.
10/28/2016
Jelani L. VERIFIED CUSTOMER
Vehicle Make : Ford
We have been instructed by USAA to take our vehicle to another shop to get the roof fixed (what was discussed with abra manager) USAA has specified that there should not be any "bubbling" in the paint that they paid close to 22,000 to Abra to repair their fire it should be perfect. Not happy many little scratches and when asked to be fixed it looks the scratches were filled in with a marker it's so noticeable. Not happy.
10/27/2016
**** R. VERIFIED CUSTOMER
Vehicle Make : Honda
I was told 4 working days and it took 8 working days. My last experience with Abra was at the same shop about 12 years ago and it took twice as long that time also. I know it ended up needing a new bumper, but letting me know on day 6 does' work.
10/22/2016
Alexander S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you.
10/21/2016
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : BMW
Amazing service and car looks incredible. Would go back in a heart beat.
10/17/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick fix with plenty of updates and always felt comfortable. Randy was great!
10/15/2016
Esperanza J. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great! Randy did a wonderful job keeping me updated and had excellent customer service. Thank you so much!
10/14/2016
Heidi R. VERIFIED CUSTOMER
Vehicle Make : Ford
There is a scuff that wasn't there before in the back right side bumper. Also, the fit of the parts on the right side is not what I expected.