Excellent work and communication. Somewhat delayed due to parts availability beyond the control of shop personnel.
3/20/2019
Chrisann W. VERIFIED CUSTOMER
Vehicle Make : Honda
We needed an estimate and repair of our 2009 Honda Civic passenger side rear view mirror. USAA provided us their preferred providers. Krista Dorman at Abra in Lakewood, CO was exceptionally courteous and scheduled us for an estimate within 10 days of our accident ...far sooner than the other provider. When we arrived for our appointment March 6, Joshua Romero completed the estimate, explained the process and ordered the new mirror within 15 minutes. He scheduled us for the repair the following Monday, March 11 and it was completed within 20 minutes. Some of the best service I've received. They get a 10++ on all aspects of the transaction. Thank you Krista and Joshua ... David and Chrisann W
3/15/2019
James S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Completely professional staff. My experience was amazing. They made the fact that I got in an accident a very seamless process to get my vehicle fixed.
Jennifer
3/15/2019
Antonio T. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff was approachable and down to earth. They kept me up to date on the status of my car and walked me through the process with no problems. Plus the paint and repairs were awesome as well. My doors look brand new.
3/14/2019
Paul L. VERIFIED CUSTOMER
Vehicle Make : Ford
Joshua was absolutely amazing and went above and beyond while assisting me through the entire repair situation involving my vehicle. Any problems that arose were handles with the utmost professionalism and exceeded expectations!
3/9/2019
Troy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!
3/5/2019
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
Josh is great. Made the process very smooth. Went above and beyond in communication and walked me through the whole process. Would recommend to a friend.
3/1/2019
Paul D. VERIFIED CUSTOMER
Vehicle Make : Toyota
David was very helpful with all my car needs
3/1/2019
Kevin O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cody and Krista were fantastic
2/27/2019
Jennifer O. VERIFIED CUSTOMER
Vehicle Make : Honda
It could not have been easier! I barely had to do anything—just drop my car off and pick it back up when done. I was kept informed of all progress and the repairs took half the time as estimated. The staff worked seamlessly with the other person’s insurance company so I had zero worries about payment. I would recommend Abra to anyone in a heartbeat!
2/26/2019
Chase B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cody was awesome!! You guys were great, informative, and extremely communicative during an experience when I often felt like other companies weren't being clear and open.
2/20/2019
Mary F. VERIFIED CUSTOMER
Vehicle Make : Saturn
More was done than I expected. Even the inside was cleaned. My Vue looks new again.
THANK YOU.
2/18/2019
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was super nice and had information readily available. I could tell they genuinely cared.
2/16/2019
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Vehicle looks great.
2/14/2019
Joann M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
i was treated in a caring and professional manner by all of your staff.
2/9/2019
Karen G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good Work
2/9/2019
Jacob M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The communication was great. The only thing that was a little bit disappointing was when I went to pick up the car. There is a very small LED lightbulb loose in the rear bumper. And now every time I turn on and turn off the car I have an alert. Other than that, the service was great, and the consistent communication was much appreciated.
2/6/2019
Justin B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am happy with the repairs and the fact that although I had an issue it was resolved wonderfully.
2/5/2019
Avery M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was professional and courteous. Job well done. I would definitely go there again if I had any more problems.
2/1/2019
Kathy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The whole experience was great from start to finish. It was so easy and my car looks fantastic. Hopefully I won't need your services again but if I do I will definitely come back to you. I was kept informed of the progress the whole time and my car was done ahead of schedule