My car looks great! Everyone was so nice and helpful!!
7/8/2016
Charles M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My only request was to get it right regardless of timing. I showed up to my car today and the exit survey seemed to be the focus instead of the repair of my car. I personally have over 7 million in annual sales and with my clients I show case the finished product before a customer satisfaction survey is ever presented. My car was there for a week, and quite frankly it could of been there for two weeks, my only concern was to get it right. The shop manager gave me the company line on the clear bra instead of owning the problem. The clear bra has bubbles and needs to be replaced. He should have said I'm sorry this is not acceptable let me address the problem and provide a solution. I would of happily called an uber and thank him. Unfortunately, it didn't happen that way. I'm dissapounted at best.
7/2/2016
Linda M. VERIFIED CUSTOMER
Vehicle Make : Ford
Abra kept in touch throughout the repair process. The work was done in a timely manner as well. They even replaced a damaged turn signal light before the repair work so that the vehicle could still be driven.
7/1/2016
Delana S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was professional, courteous, and timely. I was kept up to date on the progress. This is my second repair and if necessary I will take my car back. I will recommend ABRA Auto Body Repair to family and friends!
6/24/2016
Ann J. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looks so much better! It looks almost new & very clean. The body work is well done. & it doesn't make a straining sound when parking. I am reading report now that is legible & professionally written. Customer service very courteous. They gave me a ride home & kept me informed daily regarding updates.
Thank you.
6/18/2016
Christine W. VERIFIED CUSTOMER
Vehicle Make : Dodge
So impressed with the staff and great work on the vehicle. Staff let me get my car after work hours. Was ready a lot faster than I thought it would be. Great experience.
6/17/2016
Marie A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Staff was professional, friendly and helpful. They went beyond what we expected to repair car. Abra made it a good experience.
6/16/2016
Richard K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great. Job
Thanks
Richard (Chuck) krieger
6/14/2016
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We loved being kept up to date on the progress. Thank you!
6/12/2016
Donald A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair looks great but took twice as long and cost twice as much as estimate. That ended with me paying an extra week and a half of car rental fees.
6/12/2016
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service is very poor at the Lakewood store. Unfortunately, the front desk staff leaves much to be desired. I hope to not ever have to go back there again and I will certainly not recommend this place to anyone I know.
6/10/2016
William L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Nice follow up lting us know what was happening. Wonderful service, nice team.
6/8/2016
Abel S. VERIFIED CUSTOMER
Vehicle Make : Ford
A job well done n thank u.....!!!
5/28/2016
Peggy T. VERIFIED CUSTOMER
Vehicle Make : Ford
While the quality of the job has been good, although a more thorough review with the customer on specifically what damage will be repaired by the insurance company and what is defined as prior damage would be helpful. Also text messaging should be more informative and less "cutesy".
5/27/2016
Deidre F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you so much my car looks great. It looks better now then it did before the wreck.
5/18/2016
Donna S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jenny and her manager Rudy were great! They made sure we were satisfied with repairs!
5/14/2016
Curtis R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding service and kept me informed of the progress all through the process. Jenny Diaz does an amazing job and really knows her stuff, keeping everything organixed and in dealing with insurance companies!
Thank you !
4/30/2016
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience
4/29/2016
Charlene S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very satisfied with the work and the time it took for repairs.
4/14/2016
Sarah A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was professional and my vehicle looks like new. I would definitely recommend Abra.