They were great with keeping me informed during the entire process!
10/13/2016
Robert J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job everything was done correctly
10/11/2016
Lauren K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jenny was great! She helped me out with any issue or problem I had during the entire time and remembered me by name. Spot on for customer service on her part!
10/8/2016
Cynthia O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved being updated frequently and office staff was friendly and efficient
10/1/2016
Alicia T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Always great customer service and work!
9/25/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Troy Duran is both a reasonable and practical person to work with, not to mention personable. I appreciate that. Made the decision to move forward much easier. Will keep them in mind should I need repairs in the future.
9/25/2016
Lorena C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Unfortunately I had to get some bodywork done on my Chevy due to damage that was done to my car. I was glad that I had Abra close by to be able to call on to do the work! I have used them before when a gal plowed into my car and did major damage! Abra fixed it then and my Chevy now! The gal I think Joanna was awesome with keeping me posted and my car was ready fast! The only info I was unclear on was the paperwork? But we got through it! Thanks Abra will def use again!! ????
9/20/2016
Tami S. VERIFIED CUSTOMER
Vehicle Make : Kia
The first three days you kept in great communication with me.
When I picked up my car I had to immediately return due to my lights not working and the man was so nice and helpful and got me back on the road quickly
9/16/2016
William T. VERIFIED CUSTOMER
Vehicle Make : GMC
Abra does such a great job on body repairs
9/3/2016
Derek O. VERIFIED CUSTOMER
Vehicle Make : Ford
Your ABRA team was friendly, helpful, informative and timely. It has been a long time since I have last encountered such a genuine, committed group of people with such integrity. I greatly appreciate this team. Thank you so very much.
8/28/2016
Bonita S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Troy and Jenny were great to work with. I appreciated both of them. J kept me informed about the entire process. Troy did great work; so knowledgable and professional. Thanks!
8/28/2016
Timothy O. VERIFIED CUSTOMER
Vehicle Make : Ford
Wow, customer service was outstanding. Thanks for holding a spot for me when we ran into insurance issues. Jenni did an awesome job of keep us in the loop through all repairs
8/25/2016
Frances L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Efficient
8/24/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for the outstanding job you did on my truck, and also for going above and beyond your responsibilities to help me out through a difficult situation. You guys are awesome thank you so much.
8/13/2016
Javier B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
N\a
8/12/2016
Randy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The experience was great
8/12/2016
Christin O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not a lot of fuss... Did the job got it done I liked the communication and that I wasn't tracking down info
8/10/2016
Kent H. VERIFIED CUSTOMER
Vehicle Make : Acura
Car wouldn't start, goo on FM antenna, had to enter code on Compass screen, 2 water bottles left (**** in back seat, **** in trunk.
8/1/2016
Teresa F. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was given an estimate through email that said "customer pays $0" "insurance pays $1200". I had another estimate from a different shop that told me they would cover $200 of my $500 deductible. This was nice but since abra said $0 I called to confirm and was told that "yes, your portion will remain $0." I was even placed on hold for her to check this. I went with abra because of this and when I picked up my vehicle, I had to pay $500. I explained that I was not under the impression that I would have to pay that and I had even called to confirm this. She said something about an assignment, that was never explained to me, and still charged the full $500. By calling and confirming I should not have had to pay this and if I would have known this ahead of time, I would have never taken my vehicle to Abra and I would have gone to the shop I was referred to by Mazda dealership. I'm pretty upset because this is a lot of money that I was not expecting to pay because of my phone conversation with abra.