I was in an auto accident on July 15,2014 and was referred to ABRA via 21st century insurance. I was not pleased to find that the first appointment I made with ABRA was unnecessary and that I needed to wait even longer to get my car repaired. This was a waste of an hour one morning. When my car finally was repaired, I noticed after getting home that my state park stickers on my windshield were removed. I appreciate how clean my car was upon pickup, but this is causing me an extra errand to meet with ABRA and to buy a new sticker and I hope that my sticker can be replaced by ABRA.
8/27/2014
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and customer service!
8/26/2014
Ruth B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very satisfied with my auto body repair and especially with the friendly and competent people, namely Brook.
8/22/2014
Leslie K. VERIFIED CUSTOMER
Vehicle Make : Honda
Courteous professional service on time with continual updates. Thanks.
8/20/2014
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Friendly, knowledgeable staff, made the whole process super simple.
8/18/2014
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate all your efforts in repairing my car. You all delivered exactly what you promised.. I especially liked the phone calls and emails letting me know the progress of the repairs.
Sincerely,
Kathleen B
8/6/2014
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent customer service! I was kept informed from drop off to pick up and several times in between. Highly recommend them!
Thank you for doing such an awesome job!
8/5/2014
Jason C. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything went great. Communication was good.
8/2/2014
Raymond M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Super fast awesome job!
8/1/2014
Denise F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Perfect from start to finish. A very pleasant experience considering the circumstances. We would use them again. AND refer to anyone down the road.
7/31/2014
Candace M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was always friendly and courteous everytime I spoke with you! I enjoyed getting the daily text messages! Even with the shop's compressors down , the texts and email was encouraging! Good job, ABRA!
7/31/2014
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome experience and great customer service.
7/25/2014
Chris H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent people Excellent work
7/23/2014
Newman F. VERIFIED CUSTOMER
Vehicle Make : Isuzu
The staff at ABRA was very friendly and helpful, they gave updates on status of the repairs on my car in a timely and efficient manner.
7/19/2014
**** B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love the daily updates via email. My car was estimated to be done in 12 days however Abra finished it in 5 days. Very fast, professional service!
7/19/2014
Joanne S. VERIFIED CUSTOMER
Vehicle Make : GMC
i want to thank everyone for making this a
very nice experience.
7/19/2014
Lucy H. VERIFIED CUSTOMER
Vehicle Make : Ford
The first Avra I took it to the adjuster was not very nice. Bad experience with them. The second Avra where I got car fixed were excellent in customer service.
7/19/2014
Steven S. VERIFIED CUSTOMER
Vehicle Make : Ford
Dear Abra Auto Body: This is not the first time that I have used your services. I will let you know if I find any latent deficiencies, though I do not expect to. I have been generally very well satisfied with the quality of your work. Thanks for a job well done. Steven C. Schreiner
7/17/2014
Kevin L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Abra is awesome! Always reliable always friendly. Thanks!!!
7/12/2014
J F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There is still one outstanding issue I brought up several times during the repair process, and today I was told you have no idea how to fix it. Was told "we'll contact a couple of Hyundai dealers and see if they have any ideas ort suggestions. We'll be in touch."