From the first moment I brought my son’s car in I felt respected, listened to, and important. As I was waiting for my mom to get there ( she was my ride home) I was chatting with the 2 receptionists and discovered that I worked with both of their moms! I also shared That my son was coming home from studying in Scotland and that he and I would appreciate the car being fixed before he got home the following week. I left feeling good about everything. Shortly after I left I received a call asking if I minded having the car fixed in the Forest Lake shop because they could get to it faster than the St, Louis Park shop. I appreciated that and the car was towed to the Forest Lake shop. I appreciated the text updates and the phone call updates. Each time I spoke with Carrie at the Forest Lake shop she was very polite and always made sure they were trying to get the car done before my husband and I went to the airport to pick up our son. As we were actually on our way I received the call that the car was done and would be available the next morning for pick up at St. Louis Park. I appreciated the the care and concern about not only fixing my son’s car quickly and to our satisfaction, but also towing it back to SLP so it was easier to pick up. My husband and son were pleased with their experience also. Thank you for the quality work and relationships! I will definitely tell my friends and family, coworkers and anyone else to bring their vehicles to Abra.????????
6/15/2018
Inez B. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was very kind and helpful I would recommend them to anyone who needed help with repairing their cars thank you goodbye
6/14/2018
William K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff at your facility was EXCEPTIONAL! Thank you for taking care of my vehicle.
Bill
6/10/2018
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was our third time bringing a vehicle in. We are very satisfied with the quality and service we received.
6/9/2018
Richard C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly and compassionate, work done looks great!
6/7/2018
Brenda F. VERIFIED CUSTOMER
Vehicle Make : Kia
Great communication and work
6/7/2018
Anthony L. VERIFIED CUSTOMER
Vehicle Make : Ford
The problem still exists, but Jessica and the team at Abbra Forest Lake did a great job.
6/7/2018
Aaron T. VERIFIED CUSTOMER
Vehicle Make : Ford
Good communication, great work performed. Looks better than original condition before accident.
6/4/2018
Jack K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, kept me well updated and turned it around quickly. Thanks!
6/2/2018
Angela F. VERIFIED CUSTOMER
Vehicle Make : Honda
Jessica was very helpful and professional. I appreciated her communicating with the driver who hit me, taking me out of an uncomfortable situation.
6/1/2018
Marie K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Tim kept me informed about all repairs and the staff is very courteous and recognixed me right away. HREAT staff
5/30/2018
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Their help coordinating a loaner vehicle was very nice. The easier you can make that experience the more it will set you apart from competitors IMO.
5/26/2018
Jacob S. VERIFIED CUSTOMER
Vehicle Make : Ford
A fast expedited repair that turned out great
5/25/2018
Rodney B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything went great.
They kept me informed on how the work was going and I couldn't go happier
Miss Shaurez was fantastic. Hopefully I won't need any repairs in the future but if I do I'll be back
5/23/2018
Kendra P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We appreciated all the communication that they sent through text messaging. The staff is really courteous as well.