This is the second time I've had my SUV in for repairs in two years, I'm very satisfied with their work and excellent customer service, by all the people at the Forest Lake ABRA.
1/8/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great experience.
1/4/2016
Patricia Ann. VERIFIED CUSTOMER
Vehicle Make : Ford
I was pleased with the daily updates and progress that was made. Keeping me up to date was a nice change, thanks. I also talked to another ABRA, customer and he gave you a good review. I would recommend ABRA, in a heart beat. Thanks again!
12/24/2015
Alisia D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brian does a great job and has always been great to work with. I know he's on my side when it comes to the insurance company, and that he is going to take good care of my vehicle. I love that my vehicle comes home to me cleaner than it was when it went into the shop, too! Thank you!
12/15/2015
Joe S. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the team working with my timeline and getting my car done in a quick manner.
12/15/2015
Mark E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful!
12/13/2015
Bradley N. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everyone was so helpful and easy to work with. We really appreciated the explanation of the entire process. Our vehicle looks fantastic. You made it look like the damage never even happened. We will definitely use ABRA for future repairs. Thank you!
12/12/2015
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Ford
Brian did a outstanding job keeping me informed on the status of my car
12/12/2015
Dennis R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Have whom ever that is to post pictures do it also contact customer in timely fashion As I had got a call on Wednesday that it might be done by 6 well I live an hour away and cannot take chance of it not done as only 2 pics I had got were the one where I parked it and one car torn apart And asked that they call me on Thursday morning if it was done. Well at 9:30 I had not received a call do I called and found that it was done. When I came dmd paid that is when text messages came thru.snd when I called receptionist dos not know and sees put out because she had to check.
12/11/2015
Tiffany G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service. Fast and efficient! Thank you guys!
12/11/2015
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent work and really appreciated being kept up to date!
12/11/2015
Ken S. VERIFIED CUSTOMER
Vehicle Make : Buick
The team at abra are fantastic! They kept me informed and made my car look new again! Thank you!
12/11/2015
Faith V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had an insurance claim and check, but when I expressed concern that I wanted to keep the car and not shop for a different one, the men in the Forest Lake shop were understanding and promised to fix my Toyota and keep the cost low. This is exactly what happened. Brian and the technicians were thorough, helpful (keeping me up to date on the progress),did an excellent job fixing the damage from the deer accident. I will recommend ABRA and specifically the Forest Lake shop.
12/10/2015
Debra Wendt. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was GREAT! Thanks again!
12/9/2015
Nick A. VERIFIED CUSTOMER
Vehicle Make : Toyota
We appreciated that Brian at the Forest Lake ABRA and Kim at the Burnsville ABRA have great customer service skills. They are personable and compassionate. As customers, we don't go through the accident process every day, and they were reassuring and informative. As a woman who manages these items in our life, I also appreciate that no one ever talked to me I'm an idiot or asked if they should talk to my husband instead. (And,yes, that still happens often with car stuff even in 2015, but not with ABRA.) Thank you, Ferne Sofio
12/7/2015
Beverly M. VERIFIED CUSTOMER
Vehicle Make : Acura
I am completely satisfied with the work that was done and the customer service was outstanding. I loved the daily texts from corporate, the pictures of each step of the progress and Brian calling to give verbal updates. Even my coworkers were impressed and will Abbra should they need body work done. 12 thumbs up!
12/6/2015
John H. VERIFIED CUSTOMER
Vehicle Make : Ford
Your parts are rather expensive, (my insursnce will be also). But your customer service IS/Was A, seriously..Forest Lake,MN ABRA I couldn't
Believe your quality...care. Thanks for being so helpful and friendly. Ok i.e. Where I'll be going for future repairs (windshield, body painting etc.)
Impressive customer care! Kudos! ????